Store Support, Customer Service Rep

Join to apply for the Store Support role at The Home Depot. The position focuses on non-sales functions that support store operations and customer satisfaction. Responsibilities may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, and providing administrative services. Direct customer or vendor interaction is sometimes required. The role requires teamwork with other Associates, vendors, and carriers, with a focus on integrity, attention to detail, and effective time management.

Specific positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

• Ensure an outstanding customer order fulfillment experience.
• Assist customers in the lot and direct them to store departments or merchandise.
• Answer customer questions on product order status and availability.
• Handle cash management or program compliance duties as required.
• Collaborate with other associates, vendors, and carriers to support store operations with minimal supervision.
• Demonstrate attention to detail, strong time management, and a high level of integrity.

• Customer service oriented with the ability to interact with customers and vendors.
• Detail oriented with strong time management skills.
• Ability to work with little or some supervision and maintain reliability.
• High integrity and commitment to store objectives and operational standards.
• Ability to adapt to a fast paced retail environment.

• Employment type:
  
  Full-time
• Seniority level:
  Not Applicable
• Job function:
  Consumer Services