Volunteer Engagement & Neighborhood Revitalization Manager

JOB TITLE:

Volunteer Engagement & Neighborhood Revitalization Manager

FLSA STATUS:
Exempt

DATE:
January 27, 2026

REPORTS TO:

Assistant Housing Director

ORGANIZATIONAL MISSION

Seeking to put God’s love into action, Habitat for Humanity of Springfield, Missouri Inc. (HFHS) brings people together to build homes, communities and hope.

PRIMARY PURPOSE OF JOB

The Volunteer Engagement & Neighborhood Revitalization Manager is fully committed to the mission of Habitat for Humanity as set forth in the affiliate covenant and works with the Housing team, in collaboration with all staff members, to disseminate information, recruit, educate, orient and retain affiliate volunteers while ensuring that volunteers have positive, productive experiences. This manager also works to establish connections in the community for the Neighborhood Revitalization Program and strives to improve an entire neighborhood by working hand-in-hand with residents to address the community’s goals of beautification, community, housing, health and safety.

ESSENTIAL VOLUNTEER FUNCTIONS & PERFORMANCE AREAS - Other duties may be assigned

● Communicate with all areas of the organization to identify volunteer needs. This includes the timing of builds and maintaining an adequate number of volunteers for ReStore, construction and special events.

● Identify new volunteer opportunities, capacity building projects and partnerships for HFHS.

● Ensure that partner home buyers have volunteer opportunities throughout the organization and access to flexible scheduling in order to complete their required sweat equity hours.

● Lead outreach, promotion, recruitment, scheduling and assigning, and retention of volunteers in conjunction with HFHS needs, goals, and objectives.

● Work with the Marketing Manager to maintain and promote volunteer opportunities via website and social media.

● Manage “volunteer@habitat” email account with timely responses or dispersal of emails to the appropriate staff member.

● Screen and place volunteers for specific needs; design and implement methods for timely and effective information, screening, response, and scheduling of all volunteer inquiries.

● Manage volunteer assignments and scheduling for key HFHS events, including Give5, Day of Caring and Women Build activities.

● Be aware of potential obstacles to volunteer scheduling (e.g., technology, literacy) and include flexible opportunities to include all who want to participate.

● Regularly evaluate volunteer programs with department heads to retain and improve ongoing volunteerism.

● Complete all paperwork and maintain good relationships with all of our long term volunteer agencies, and

work training and light duty associates.

● Record volunteer hours for activity reports.

● Maintain volunteer database with up-to-date, relevant and accurate information.

● Attend college/university Habitat Chapter meetings and assist with setting goals and collecting annual Memos of Understanding.

● Develop, disseminate, retrieve, and file sign up forms, waivers, safety guides, and volunteer experience surveys.

● Conduct Background checks

● Maintain onboarding/offboarding procedures for ReStore and Construction volunteers

● Develop and lead a formal volunteer recognition program, including recognition events

● Assist with and participate in HFHS special events such as home kickoffs, house dedications and fundraising events.

● Organize and manage partner family education classes

● Manage and track partner family sweat equity hours

● Assist in other areas of the Development Department as needed

ESSENTIAL NEIGHBORHOOD REVITALIZATION FUNCTIONS AND PERFORMANCE AREAS - Other duties may be assigned

● Lead  by working with HFHS staff,  members, partner neighborhood residents and coalition partners to improve the quality of life and placemaking in partner neighborhood(s).

● Establish connections with government and nonprofit organizations to advocate for HFHS, affordable housing, and vibrant, safe neighborhoods.

● Strengthen civic partnerships resulting in community wide development strategies and placemaking.

● Research and advocate for sustainable and inclusive housing policies on national, state and local levels.

● Assist…