Manufacturing Documentation Specialist

CSI is looking for a Manufacturing Documentation Specialist!

Position Summary: This position plays a critical role in maintaining CSI’s document management system to ensure full traceability of incoming materials used in the manufacturing of hygienic stainless steel equipment. This role is responsible for creating and managing all customer‑required outbound documentation, including Turn‑Over Packages. Regular customer interaction is an essential part of this role, requiring excellent communication skills and the ability to build strong relationships, manage expectations, and address questions or concerns regarding documentation.

Collaboration with internal teams is required to ensure all documentation is accurate, complete, and submitted on time. Holding team members accountable for meeting documentation deadlines is essential to maintaining smooth operations and meeting customer expectations.

Success in this role is driven by exceptional attention to detail, a proactive approach to identifying and addressing process gaps, and a commitment to continuous improvement. This includes automating documentation processes within the ERP system and fostering a culture of creativity and adaptability in the face of necessary changes.

• Compiling and managing documentation for customer Turn-Over Packages
• Supporting Project Managers with documentation needs
• Processing and managing documentation for incoming materials
• Creating shop books for new documented jobs
• Collaborating with internal teams to ensure timely submission of documentation
• Participating in FAT (Factory Acceptance Test) documentation reviews and communicating directly with customers
• Prioritizing multiple responsibilities simultaneously

CSI employees are fully engaged in our culture, committed to excellence, and willing to learn, grow and develop their skills. They demonstrate energy and excitement about our industry and challenge themselves to provide excellent service to our customers. In this role, you will demonstrate the CSI culture with these core values and ideals.

Salary: $22–$25 per hour

• Collaborate with manufacturing, project managers, and engineering to optimize documentation related to quality and inspection checks
• Ensure order documentation deliverables are achieved, complying with relevant regulations and standards
• Assist in maintaining folder structure to match standard or customer documentation packages
• Monitor documentation commitment dates from operations and engineering
• Acquire cut‑sheets and manuals, identify and tag to meet customer requirements
• Work with Quality Control Supervisor to notify affected departments of any special requirements
• Create a process to assemble documentation packages prior to customer visits
• Work with the Quality Control Supervisor to identify quality submittals and schedule with the Project Manager
• Coordinate and complete required Quality submittals
• Maintain organized records and archives of all documentation to ensure easy retrieval and compliance with record‑retention policies
• Manage Business System and Process Improvements: conceptualize and request customizations, identify gaps, lead continuous improvement, test new process ideas, enforce compliance, and participate in initiatives to streamline documentation processes, enhance efficiency, and maintain industry best practice
• Assist and complete inspection responsibilities as needed
• Maintain and manage precision instrument calibration program
• Contribute to Quality Control team effort by accomplishing related results as needed
• Provide regular, in‑person attendance due to necessary teamwork and personal interactive nature of this position
• Overtime may be required at times to fulfill responsibilities
• Assist the Quality Control Supervisor and other business units with assigned tasks as needed
• Maintain a constant state of alertness and work safely
• Assist the Quality Control Supervisor with customer FATs
• Provide leadership and support for Sanitary Install Documented Projects
• Comply with all federal, state, and local laws applicable to position and employment generally
• Comply with all company policies, procedures, and expectations for the…