CQI Business Partner

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* Location:

** Springfield, Missouri or Remote
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* Job Summary:

** Join our compassionate and collaborative team as a Continuous Quality Improvement (CQI) Business Partner, where you'll play a critical role in enhancing the quality of services provided to the individuals we serve. In this position, you’ll have the opportunity to influence operational change, work with regional leadership, and ensure data-driven performance improvements. If you're passionate about making a meaningful difference in lives through quality care, possess strong analytical skills, and thrive in dynamic environments, this role is for you.

Your expertise will help bridge gaps within our programs, paving the way for innovative solutions and improved outcomes. As a CQI Business Partner, you will collaborate with leadership and functional teams, ensuring the implementation of best practices, and fostering a culture of quality improvement. You'll have the chance to lead initiatives that enhance service efficacy and compliance, actively participating in shaping the future of care within our organization.  

This position will support Brightli Medical Group.
** This position offers…**   •
** Employee Assistance Program**– 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost   •
** Mileage Reimbursement** – Company paid for work functions requiring travel   •
** Employee Discounts** – Hotels, Theme Parks & Attractions, College Tuition   •
** Workplace Culture**- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce   •
** Additional Perks & Benefits**- Scroll down to bottom of this post to learn more
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* Key Responsibilities:

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* • Act as primary point of contact from regional leadership to Continuous Quality Improvement (CQI) functional teams.

• Collaborate with other CQI functional teams to monitor key quality indicators including accurate, timely and compliant documentation of services delivered to persons served.

• Define and track measurable quality outcomes based on evidence-based best practices and develop process improvement plans when outcomes do not meet agency standards.

• Lead process improvement initiatives through completion of project charters, discovery, process redesign, and implementation of identified changes.

• Create and implement a quality improvement system in conjunction with CQI and operational leadership; identifying meaningful measures that indicate improved functioning and quality of life for persons served.

• Monitor program performance against established measures based on data interpretation and provide timely feedback with recommendations to operational leadership.

• Communicate quarterly with all program leadership regarding trends identified with outcomes/satisfaction of clients/employees/stakeholders, developing a plan to positively impact program performance.

• Collaborate with the CQI Risk Management team to track and analyze incidents; communicating trends and recommendations to operational leadership quarterly.

• Facilitate a minimum of quarterly Quality Improvement Meetings in conjunction with local leadership and CQI functional teams.

• Assist leadership in adhering to corrective action plans identified through Continuous Quality Improvement, Corporate Compliance, or Operational review.

• Provide direct support in preparing for audits, site reviews, accreditation, and certifications as needed.

• Assess and survey service delivery sites to ensure compliance with PFH quality standards and engage in process improvement evaluations as necessary.

• Recommend policy and procedure changes to the Sr EVP of RM/CQI based on observations.
** Education, Experience, and/or Credential

Qualifications:

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* • At least 2 years of experience in healthcare Compliance, HIM, Quality Management, Risk, Clinical/Counseling, or related healthcare professions.

• Bachelor’s degree required with knowledge/courses in computer applications and business practices.

• Master's Degree in a related field preferred (Healthcare Administration, Quality and Safety, Business, Counseling/Social Work, etc.).

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