Registration Quality-Training Coordinator
Listed on 2026-02-02
-
Healthcare
Healthcare Administration, Healthcare Compliance
Overview
Facility: Primrose Place: 1115 E Primrose, Springfield, Missouri, United States of America, 65807
Department: 1673 Patient Access Admin
Scheduled Weekly
Hours:
40
Hours: 8am-5pm
Work Shift: Day Shift (United States of America)
Cox Health Is a Leading Healthcare System Serving 25 Counties Across Southwest Missouri And Northern Arkansas. The Organization Includes Six Hospitals, 5 ERs, And Over 80 Clinics. Cox Health Has Earned The Following Honors For Workplace Excellence
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces by Newsweek.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Ranked among the Best Employers by State for Missouri.
- Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please :
Benefits | Cox Health
The role of the Quality Assurance (QA) Coordinator is to support the Patient Access Services department in the assessment of patient access functions to ensure high quality work and service that both protects the financial well-being of the organization and promotes a positive experience for our patients. The focus of the QA functions are to promote awareness, accountability and continuous improvement.
The QA Coordinator is responsible for assisting in tracking and monitoring key process changes, providing education and training to leaders and/or staff on QA-related procedures, analyzing trends in error data and coordinating with stakeholders on education and application development needs, triaging issues reported by other departments to coordinate improvement needs, and assisting with oversite of compliance or identified risk areas.
The QA Coordinator will assist in working patient access related billing exception edits (errors) as needed to analyze trends, perform functional audits related to process changes and risk areas, distribute assigned reports, serve as subject matter experts for other staff, and assist with systems testing needs. At all times, displaying exemplary Partners behaviors to fellow staff members.
- Education:
Required: High School Diploma or equivalent - Experience:
Preferred: 2-3 years registration, training and Revenue Cycle - Skills:
Able to multitask - Skills:
Excellent verbal and written communication skills - Skills:
Able to work independently and collaboratively in teams - Licensure/Certification/Registration: N/A
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