Phlebotomist II

Phlebotomist II

Duration: 3 months

Location:

Springfield, MO 65807

Shift/Time Zone: 8:00 am – 4:30 pm, Monday‑Friday, Central Time Zone

• Act as the face of the company to patients during health routine or life‑defining health decisions.
• Draw quality blood samples from patients and prepare specimens for lab testing following established practices and procedures.
• Engage patients to create an atmosphere of trust and confidence while explaining procedures and safely collecting specimens.
• Demonstrate leadership behaviors, focusing on process excellence, confidentiality twg accuracy to patient information; assign to doctor’s office, patient service center or other business locations as needed.
• Under the area supervisor’s direction, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties following established practices and procedures.
• Verify patient demographic info / initials, including patient signature after venipuncture to confirm tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

• Provide quality, error‑free work in a fast‑paced environment.
• Work independently with minimal on‑site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexible and available based on staffing needs, including weekends, holidays, on‑call, and overtime.
• Commit to all policies and procedures, including company dress code, employee health & safety, and everyday excellence principles.
• Make decisions based on established procedures and exercise good judgment.
• Have reliable transportation, a valid driver’s license, and a clean driving record when applicable.
• Travel and work flexible hours to cover multiple locations, including patient service center and in‑office phlebotomy locations with minimal notice.
• Handle multiple priorities in a high‑volume setting.
• Demonstrate superior customer focus; communicate openly and transparently with peers, supervisors, and patients; accelerate and embrace change; and possess knowledge of our business.
• Training location may vary based on trainer availability.

• High school diploma or equivalent (REQUIRED).
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.

• 1–3 years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
• 2 years in a patient service center environment preferred.
• Customer service in a retail or service environment highly preferred.
• Keyboard/data entry experience.