Clinic Manager

Why Del Richt Research?

Would you love to be part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then Del Richt Research might be the right opportunity for you!

Del Richt is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our trials provide new treatment options for patients and ultimately our goal is to bring new medications and medical devices to FDA approval. We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to join us.

Our network stretches across 33 sites in 18 states.

Del Richt Research has been recognized as a Top Workplace in 2023, 2024, and 2025. This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

In this role you will be responsible for the day-to-day management of clinic operations, including financial oversight and people management. We are a multi‑unit clinical research site network and will be adding a new location in the St. Louis market in 2026. This team member will help drive and lead that expansion.

• Lead by example in delivering warm, excellent care to every patient at every visit.
• Ensure patient visits are conducted with 100 % protocol adherence—accurately, efficiently, and on time.
• Oversee a team of physicians and other team members conducting the site’s clinical trials.
• Manage a team of Clinical Research Coordinators for their growth and development within the role and company, including scheduling, performance reviews, and quality of work.
• Continue to build the team by hiring and training as needed with the growing region.
• Ensure all clinical trial protocols are adhered to 100 % of the time.
• Manage physician relationships and ensure they are aware of their schedules and informed about all clinical trial patients.
• Problem‑solve with physicians and coordinators to resolve any patient‑related issues that may arise.
• Communicate effectively with external clients regarding site visits as well as the site’s quality and quantity of data for all trials.
• Maximize the schedule to provide opportunities to as much of the community as possible.
• Be responsible for the region reaching profitability and revenue goals.
• Learn and prepare for new clinical research studies at the site (typically 1–2 new clinical studies per month).
• Voluntary travel to investigator meetings to learn about new clinical studies (US‑based, all expenses paid).

• Self‑motivated, energetic, and positive.
• Focus on providing exceptional patient care and creating memorable experiences.
• Client satisfaction is a primary focus and strives to exceed goals.
• Believes in high quality and maintains a high standard of compliance with study protocols.
• Remarkably organized.
• Skilled at problem solving, planning, and being proactive.
• Accepts ownership of tasks from inception through completion and assumes responsibility for personal success.

• 3 years of supervisory or managerial experience, ideally in a healthcare or healthcare‑related occupation.
• Demonstrated experience overseeing operations across multiple clinical or business sites.
• 5 + years of professional working experience.
• Ability to drive teams while routinely contributing to patient visits.
• B.S. or B.A. from an accredited university.
• Multi‑site experience.
• Strong communication and decision‑making skills.
• Enjoys a fast‑paced working environment.
• Onsite Monday‑Friday position; no remote or hybrid.

Core Values: Production, Humility, Consistency.

• Deliver on promises.
• Bias toward action: value independent problem solving.
• Proactively over‑deliver: act without being told and bring new ideas that are heard and improve the company.

• Support each other relentlessly.
• Exhibit enthusiasm with a ‘can‑do’ attitude.
• Embrace change and always grow.
• Coachable: love to learn…