Concierge Service Representative
Job in
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Key Responsibilities Answer inbound calls and initiate outbound calls to create sales opportunities Qualify customers for the reverse mortgage program and transfer interested customers to the sales team Maintain accurate records in the Sales CRM and create follow-up appointments
Required Qualifications Basic computer skills (MS Office), 10-key, and soft phone experience Customer service background with a basic understanding of reverse mortgage products Knowledge of the mortgage industry Bilingual skills are a plus Organized and performance-driven
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