Service Receptionist

Reliable Chevrolet Springfield is seeking a motivated and customer-focused Service Receptionist to join our team in Springfield, MO. In this role, you will be the first point of contact for our service customers, ensuring a welcoming and efficient experience while facilitating communication between customers and our service department. If you are organized, detail-oriented, and enjoy working with people, this position may be a great fit.

• Greet customers warmly and assist with service inquiries both in person and over the phone.
• Schedule and coordinate särvice appointments efficiently.
• Document and relay customer concerns and service requests to technicians.
• Provide accurate estimates of service costs and timelines.
• Maintain accurate records of customer interactions and service orders.
• Handle questions, complaints, and follow-up communications professionally.
• Collaborate with the service team to ensure the timely completion of vehicle repairs and maintenance.

• High school diploma or equivalent.
• Previous experience in customer service or automotive service department preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer proficiency and familiarity with scheduling software.
• Positive attitude and a commitment to providing exceptional customer service.

• Competitive hourly wage: $15.00 - $18.00 per hour, paid weekly.
• Opportunities for growth and advancement within the company.
• Supportive and friendly work environment.
• Employee discounts on vehicle services and products.
• Training and development programs.

Reliable Chevrolet Springfield has been proudly serving the Springfield, MO community with quality vehicles and exceptional service. Our team is dedicated to maintaining high standards of customer satisfaction and fostering a positive work culture. Join us and become part of a dealership that values integrity, teamwork, and continuous improvement.