Administrative Assistant

Overview

The City of Springfield’s Building Development Services Department is hiring an Administrative Assistant to join a collaborative, customer-focused team. This role supports permitting and inspection services through scheduling, record management, and front-line assistance to the public. We’re looking for an organized, detail-oriented professional who enjoys variety, teamwork, and making a meaningful impact in the community.

• Provide administrative and clerical support to the Building Development Services team.
• Serve as a front-line contact for customers by phone, email, and in-person.
• Schedule inspections and maintain accurate records.
• Prepare correspondence, reports, and departmental documents.

• Strong organizational and time-management skills
• Excellent customer service and communication abilities
• Attention to detail and accuracy when handling records and data
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with office software and willingness to learn City systems

• Being part of a collaborative team that supports community development
• A role with variety—no two days are exactly the same
• Opportunities to build strong relationships with staff and the public
• Meaningful work that directly impacts residents and businesses
• Stable employment with the City and opportunities for growth

If you’re ready to make a difference in your community and grow your career with a supportive team, apply today!

Depending on assignment, may be responsible for handling financial transactions.

We are accepting applications until Friday, January 23, 2026.

Experience, Education, and Training

• Requires at least two years of experience in general office work
• OR 2 years of related college or vocational education from an accredited college/university

Preferred

• Experience with an emphasis on contact with the public

Licensing/Certification

• Assignment to some departments requires incumbent to possess a valid driver’s license and, in some cases, provide own vehicle for on-the-job transportation purposes

Functions

For more information on essential functions and other requirements, please see the job description.

Other Requirements

• The Eligibility List established from this recruitment cycle may be used to fill other vacancies and will be valid for a minimum of six months, or until the list is exhausted per Merit Rule 6.4(a).

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, , or in person at the Municipal Busch Building, 840 Boonville Ave.

Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield online application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.

Find out more about City of Springfield employee benefits through the following link: https://(Use the "Apply for this Job" box below)./Benefits

The following questions are specific to the position you are applying for and must be completed accurately. The information you provide below must be reflected in the experience, education, or…