Front Desk Volunteer

Position Summary

The Kitchen, Inc. Front Desk Volunteer serves as the first point of contact for community members, donors, and service partners. This role involves answering phone calls, greeting visitors, and accepting in‑kind donations. Volunteers in this position help maintain a warm, respectful, and professional environment.

• Answer and direct incoming phone calls using appropriate phone etiquette
• Greet visitors and donors in a friendly, professional manner
• Receive and log in‑kind donations, ensuring items are routed to the correct area
• Provide general information about The Kitchen, Inc. programs and services
• Maintain front desk area cleanliness and organization
• Notify staff of walk‑ins or individuals seeking services
• Uphold confidentiality and treat all visitors with compassion and respect

• Strong verbal communication and interpersonal skills
• Ability to maintain a calm and welcoming demeanor in a busy environment
• Comfortable using a phone and basic office equipment
• Dependable and punctual

Shifts available during program hours; minimum 2‑hour commitment per shift preferred

730 N Glenstone
Springfield
Missouri
65802
United States