Assistant General Manager

2155 E Columbus Ave, Springfield, MA 01104, USA

Posted Monday, January 12, 2026 at 7:00 AM

At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we believe in taking care of our people, promoting from within and creating long‑term careers not just jobs.

We currently have an exciting opportunity for a Full‑Time Assistant General Manager based in our store located at (2155 E Columbus Ave, Springfield, MA 01104). From helping customers choose the right storage unit to completing sales and processing payments, you’ll be the go-to person for creating a great customer experience. This Designer is ideal for someone who is passionate about customer service, energized by sales and eager to keep learning.

If that sounds like you, we want to-see from you.

• Ensure the store is opened, closed and secured each business day.
• Meet and exceed sale goals through rentals, protection plans, and other merchandise!
• Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner.
• Assist General Manager with the online auction process.
  Not sure? No worries! We train!

• Build and maintain long‑lasting customer relationships by helping customers find the right storage solutions.
• Deliver a personalized, high‑touch customer experience.
• Process payments, balance receipts & complete bank deposit drops.

Property & Facility Upkeep

• Physical requirements include daily property walk‑throughs to conduct safety inspections, lock checks, clean units and complete other maintenance tasks.
• Open and close storage doors and lift items weighing 30+ lbs.
• Perform light maintenance including mopping, sweeping, changing light bulbs, cleaning bathrooms and other landscaping duties.

• Availability Monday–Saturday with a flexible schedule.
• Competitive hourly pay & uncapped monthly performance‑based bonus.
• Growth opportunities.
• A schedule that operates outside of traditional retail hours, meaning no late nights or super early mornings.
• A role that supports work‑life balance.

• High School Diploma or Equivalent.
• Ability to lift 30+ lbs.
• Strong customer service skills and communication required.
• Proven ability to work independently when needed and follow through on assignments.
• Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
• Strong ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office software,ýas including Word, Excel & Outlook.
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.

WHO WE ARE

We’re a nationwide team of problem‑solvers, leaders, and customer service champions, with more than 200 locations across the country—and we’re growing! Founded in 1988, Devon has owned, managed, and developed self‑storage properties in 32 states.

Today, Devon Self Storage is a member of The Inland Real Estate Group of Companies, Inc. Both Inland and Devon are headquartered in Oak Brook, Illinois.

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Inland offers a competitive range of benefits for eligible Full‑time employees:

• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time, Nine Paid Holidays, Three floating holidays per year
• Sick time
• Company‑paid life insurance equaling youradvisor annual base salary
• Company-paid short‑term and long‑term disability

This position is eligible as an internal promotion opportunity. To learn more about the benefits Inland offers its employees please click the link to learn more.

We are a drug‑free workplace. Pre‑employment background checks and drug screening are performed on all new hires, in accordance with applicable laws and regulations.

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.

We are an E‑Verify employer. Please click the following link to learn more.