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Branch Sales Associate; Part Time

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Grainger
Part Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail Sales
Salary/Wage Range or Industry Benchmark: 21 USD Hourly USD 21.00 HOUR
Job Description & How to Apply Below
Position: Branch Sales Associate (Part Time)

About Grainger

W.W. Grainger, Inc., is a leading broad‑line distributor with operations primarily in North America, Japan, and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award‑winning culture, the company had 2024 revenue of $17.2 billion across its two business models.

In the High‑Touch Solutions segment, Grainger offers approximately 2 million MRO products and services, including technical support and inventory management. In the Endless Assortment segment,  offers customers access to more than 14 million products, and  offers more than 24 million products. For more information, visit

Compensation

This position is hourly. The anticipated base pay for this role is $21 per hour.

Rewards and Benefits
  • Medical, dental, vision, and life insurance coverage available.
  • Access to up to 50% of your paycheck based on hours worked before payday.
  • 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year. PTO prorated for part‑time depending on hours.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts and other benefits.
  • Safety shoes provided (where applicable).
Position Details

As a Branch Sales Associate (part time, 1st shift weekday hours, variable hours) you will provide solutions and easily connect with walk‑in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to performing a variety of warehouse tasks.

You will report to the Store Manager.

You Will
  • Manage the entire customer experience, including appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
  • Look for ways to maximize sales opportunities and encourage customer loyalty.
  • Adapt communication style to differing audiences via email, phone, or in person.
  • Pick, prepare, and stage will‑call orders/shipping product.
  • Prepare customer backorders and put away other stock received.
  • Help with merchandising and perform showroom replenishment.
  • Perform inventory counts.
  • Learn and easily navigate through different computer systems for customer‑facing and warehouse activities.
  • Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
  • Agree to safety guidelines and comply with all process standards, including wearing personal protective equipment.
You Have
  • Flexibility to work any time within branch hours of operation.
  • Will safely lift up to 50 pounds unassisted and heavier loads with assistance.
  • Learn and operate powered industrial equipment.
  • Bilingual is a plus.
Equal Opportunity

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

Inclusive and Accessible Workplace

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process and throughout the course of one’s employment. If you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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Position Requirements
10+ Years work experience
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