Merchandiser, Retail

Purpose:

Partner with assigned customers to provide quality service efficiently while achieving maximum sales and keeping cost controlled.

Job Responsibilities:

• Timely travel from account to account for new store openings, resets, stocking, and rotating product.

• Responsible for effectively displaying store products.

• Responsible for maintaining effective business relationships with customers.

• Process merchandise returns and issue credits according to company policy.

• Ensure the neat and orderly appearance of UNFI products.

• Assist in hanging shelf tags.

• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.

• Follow through on customer product requests.

• Keep management informed of area activities and of any significant concerns.

• Attend meetings as required.

• Provides backup for other merchandisers or sales reps when needed.

• Responsible for other duties as assigned.

Job Requirements:

Education/Certification:

• Valid driver's license necessary.

• Auto insurance levels that meet state requirements.

Experience:

• Prior customer service experience in a retail setting.

Skills/Abilities:

• Excellent customer service skills.

• Good communication skills.

• Time management skills and attention to detail.

• Basic math abilities.

• Ability to work independently.

• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Physical Environment/Demands:

• Some travel/overnights may be required.

• Ability to get in and out of car multiple times per day.

• Drive to and from accounts safely in city, rural and expressway conditions.

• Ability to set up displays, fixtures, shelving, and products.

• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt.

• Ability to lift up to 40 lbs.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

• Stooping, bending, twisting, and reaching may be required in completion of job duties.