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Merchandiser, Retail

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: UNFI
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service, Merchandising, Customer Service Rep
Job Description & How to Apply Below

Join to apply for the Merchandiser role at UNFI
.

Purpose

Partner with assigned customers to provide quality service efficiently while achieving maximum sales and keeping cost controlled.

Job Responsibilities
  • Timely travel from account to account for new store openings, resets, stocking, and rotating product.
  • Responsible for effectively displaying store products.
  • Responsible for maintaining effective business relationships with customers.
  • Process merchandise returns and issue credits according to company policy.
  • Ensure the neat and orderly appearance of UNFI products.
  • Assist in hanging shelf tags.
  • Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
  • Follow through on customer product requests.
  • Keep management informed of area activities and of any significant concerns.
  • Attend meetings as required.
  • Provides backup for other merchandisers or sales reps when needed.
  • Responsible for other duties as assigned.
Education/Certification
  • Valid driver's license necessary.
  • Auto insurance levels that meet state requirements.
Experience
  • Prior customer service experience in a retail setting.
Skills/Abilities
  • Excellent customer service skills.
  • Good communication skills.
  • Time management skills and attention to detail.
  • Basic math abilities.
  • Ability to work independently.
  • Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
Physical Environment/Demands
  • Some travel/overnights may be required.
  • Ability to get in and out of car multiple times per day.
  • Drive to and from accounts safely in city, rural and expressway conditions.
  • Ability to set up displays, fixtures, shelving, and products.
  • Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt.
  • Ability to lift up to 40 lbs.
  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • Stooping, bending, twisting, and reaching may be required in completion of job duties.
Equal Opportunity Statement

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process.

- M/F/Veteran/Disability. VEVRAA Federal Contractor.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Compensation

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits

For Washington positions (or positions that may be performed remotely from Washington),  for Washington-specific paid time off details. Candidates hired into this position will also be eligible to participate in the following benefits programs:
Paid Time Off;
Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements. UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law.

This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

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