Quality Manager

Job Overview

Quality Control Manager role leading site‑level quality and food‑safety operations at our Massachusetts manufacturing site specializing in annatto‑derived ingredients through distillation.

• Promote a strong culture of quality and food safety throughout the site.
• Serve as the site Preventive Controls Qualified Individual and manage the Food Safety Plan in accordance with regulatory standards.
• Manage the site Preventive Controls‑based Food Safety and Quality Management System (FSQMS), including SOPs, change control, training, and document control.
• Oversee training programs for GMPs, HACCP/Food Safety, and Food Defense.
• Manage validation and verification activities, including sanitation validation, internal inspections, and environmental monitoring.
• Handle the recall program and ensure traceability is maintained throughout the supply chain.
• Review and approve production batch records to ensure compliance with specifications and regulatory requirements.
• Handle production nonconformities in accordance with site SOPs, and manage deviations, corrective, and preventive actions as applicable.
• Lead investigations into incidents, quality issues, and complaints.
• Oversee QA processes related to the on‑site warehouse, including receiving, sampling, repacking, and storage.

• Bachelor’s degree in Food Science, Chemistry, Biology, or a related technical field (advanced degree preferred).
• Minimum 10 years of progressive quality assurance experience in food, dietary supplements, or ingredient manufacturing.
• Deep working knowledge of 21 CFR 117 and familiarity with 21 CFR 111.
• PCQI certified with experience in overseeing product release, production records review, and QA in a manufacturing environment.
• Knowledge of supplier quality management and FSVP requirements.

On‑site position; work hours Monday to Friday, 8:30 am to 4:30 pm.

Annual salary range: $ – $. Benefits include health, vision, dental, 401(k), PTO, and a bonus package.

Springfield, MA.

Actalent is a global leader in engineering and sciences services. We are an equal‑opportunity employer and will consider all applicants without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any legally protected characteristic. If you require reasonable accommodation, please contact actalentaccom