Community Coordinator II; Allen Park

Connected Communities is a non‑profit 501(c)(3) organization dedicated to the creation and growth of community‑based programs, services and public policies that support measurable outcomes and opportunities for residents of affordable and mixed‑income housing communities. Connected Communities works as the backbone for collective impact in each community it supports alongside our affiliate, Winn Companies. We help our clients, property management staff and community partners to create structured, shared goals with networks of local community partners and resident leaders;

fund and implement collaborative strategies and programs.

Winn Companies is looking for an adaptable and outgoing Community Coordinator II to join our team at Allen Park
, a 264‑unit LIHTC community located in Springfield, MA
.

In this role, you will work as a core part of our property management team across Winn’s six key outcome areas:
Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. You will also work with residents, partners, and the community staff to identify needs, interests, and opportunities for individuals and the community at large.

You will utilize community assessments and one‑on‑one coaching to establish community needs, while building a targeted network of strong community partners across Winn's outcome areas to develop and coordinate resource referrals, targeted interventions, on‑ and off‑site programs and support, and community engagement opportunities.

The pay range for this role is $21.93 to $26.73 per hour dependent on experience. The preferred candidate will also adhere to the following schedule:
Monday through Friday, from 8:30AM to 5:00PM.

Please note that the selected candidate must have a driver's license and reliable transportation.

• Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
• Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
• Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers.
• Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
• Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need.
• Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas.
• Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off‑site for residents.
• Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data.
• Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.
• Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
• Actively participate in professional development opportunities provided by the region, department, and Winn.

• High School diploma or GED equivalent.
• 3-5 years of relevant work experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Experience with computer systems such as Microsoft Office.
• Excellent customer service skills.
• Bilingual in English and Spanish.
• Ability to produce complex documents, perform analysis, and maintain databases.
• A demonstrated track record of success with partner management.
• Ability to multi‑task in a fast‑paced office environment.
• Superb attention to detail.
• Ability to work with a diverse group of people and personalities.

• Bachelor's degree in social work, nutrition, or business.
• Experience with property management software, particularly Real Page or…