Recovery Coach Supervisor | Springfield

Job Title

Recovery Coach Supervisor

Springfield, MA

We are seeking a Recovery Coach Supervisor to work on a full-time basis at our Outpatient Clinic in our Recovery Coaching Program, part of our Behavioral Health & Recovery Services Division. The recovery coach supervisor is accountable to the Director of Recovery Coaching, who is responsible for providing supervision and training. The recovery coach supervisor actively promotes the philosophy of the Gandara Center and maintains a high level of commitment to the program.

We are in search of a Recovery Coach Supervisor to work on a full-time basis at our Outpatient Clinic in our Recovery Coaching Program, part of our Behavioral Health & Recovery Services Division. The recovery coach supervisor is accountable to the Director of Recovery Coaching, who is responsible for providing supervision and training. The recovery coach supervisor is one who actively promotes the philosophy of the Gandara Center, and maintains a high level of commitment to the program.

• Recruit, train, supervise, evaluate and support Peer Recovery Coaches.
• Coordinate the scheduling of Recovery Coaches.
• Call active clients to ensure that services are being met in a timely and professional manner.
• Provide supervision in a manner that will address time management, scheduling, job performance, time off request, Recovery Coach whereabouts and all pertinent information pertaining to a Recovery Coach job description.
• Model and encourage a supportive and productive team approach with fellow staff members, and coach staff as needed to maintain this attitude.
• Liaison to referent agencies, coordinates intakes, and assigns referrals to Recovery Coaches
• Ensure the program and individual records are current, comprehensive and meet agency and funding source standards.
• Oversee the scheduling of Recoverees by Recovery Coaches, progress notes and consents.
• Facilitate individual and group supervision.
• Liaison with families/guardians, and other outside service providers.
• Complete all necessary weekly/monthly reports.
• Perform case reviews to ensure accreditation.
• Implement agency/department policies, procedures and employee disciplinary actions.
• Provide on-call (cell-phone) coverage for the recoverees of the program. Respond to staff coverage, routine questions and system navigation.
• Supervise specialty recovery coaching with specific training on populations including postpartum women, gambling, among others, as well as specific training and knowledge of special sites including emergency departments.
• Coordinate Recovery Coach Program presentations in the community and maintain collaborative relationships with other organizations.
• Performs other duties as assigned.
• Travel, as needed.

• Recovery Coach Academy certificate of completion
• Must have completed the Recovery Coach Supervisor’s Training and seek/maintain state certification as a Recovery Coach
• Have lived experience
• Have work experience with adults diagnosed with substance use and/or dependency
• Experience and knowledge regarding the addiction treatment service system, recovery coaching and multiple pathways of recovery. Two years acknowledged continuous Recovery
• Valid driver’s license
• Own personal vehicle
• Must be able to travel for supervision, training, Recovery Coach events and oversight purposes
• Bilingual preferred (Spanish/English)

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

The Gandara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.