Program Coordinator HNE BeHealthy ACO R40743

Job Details

Req#: R40743
Category(s):
Medical Assistant, Care Coordination
Full Time / Part Time:
Full-Time
Shift: First

Note:

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$28.73 – $33.02 – $39.05

Under the direction of the Director of Population Health and Clinical Integration, the Program Coordinator of the HNE BeHealthy ACO will be a key member of the Care Management ACO leadership team, supporting the operations and continued growth of the Medicaid community-based accountable care model. This position is responsible for the programmatic success of all BeHealthy ACO CM teams across the Baystate Health enterprise.

The incumbent works collaboratively with both the clinical managers of the BeHealthy CM ACO team, as well as other clinical departments to sustain and grow a unified program that links services across all departments for successful management of a designated population. The position is responsible for assisting to develop and maintain an operational business plan and strategy that grows the clinical program, and contributes to the financial, quality, patient experience, and overall success of the program.

The Program Coordinator is responsible for the implementation of methods and workflows to operationalize and improve overall effectiveness and efficiency of the CM teams. In addition, the Program Coordinator is responsible for ongoing team productivity through regular data analytics collection and oversight, sharing and educating both peers and team members regarding trends, opportunities and highlighting best practices. The Program Coordinator will provide supervision, coordination, technical assistance, consultation and other resources on the development and operations of all CM programs based on the assessment of community needs for HNE BeHealthy members, as well as their expected health outcomes.

The successful incumbent will provide ongoing communication and education to all ACO BeHealthy CM teams related to operational success, and collaborate alongside the clinical team managers, creating a strong and unified leadership team.

Adheres to system and department compliance policies, and any and all applicable laws and regulations. Performs other duties as assigned.