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Bilingual TMS Technician | O.P. Clinic

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Gandara Center
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Bilingual TMS Technician | O.P. Clinic – Gandara Center

At Gandara Center, we are seeking a bilingual TMS technician for the O.P. Clinic. Join our team to help provide quality services to our members.

Responsibilities
  • Provide customer service to persons served, including scheduling/rescheduling appointments, responding to inquiries, translations and liaising between staff members and addressing issues as they arise.
  • Scanning documents into the electronic health record, as assigned.
  • Providing educational consultation to interested individuals served.
  • Escorting persons served to and from the waiting room.
  • Assist with Prior Authorizations.
  • Managing referral leads.
  • Monthly reporting of statistical data.
  • Building and maintaining community relationships with referral sources and the Neuro Star TMS coordinator.
  • Delivering TMS therapy to individuals served (on‑site training provided).
  • Clerical duties such as phone calls, faxing, photocopying or transcribing.
  • Communicate any facility, medical team or other operational issue to the Floor Supervisor, Practice Manager or other member of the Clinic Management Team.
  • Review and respond to voicemails and emails within two (2) business days.
  • Provide a safe and therapeutic environment for daily treatment sessions.
  • Perform other related duties, as assigned.
  • Travel, as needed.
Administrative Responsibilities / Record Keeping
  • Adhere to program and agency policies and procedures.
  • Ensure that required documentation is completed professionally and accurately and filed in the electronic health record in a timely manner.
  • Attend scheduled supervisory meetings.
  • Complete time sheets and submit them accurately and in a timely manner.
  • Maintain job‑related record keeping accurately and submit reports in a timely manner.
Minimum Qualifications
  • High School Diploma or equivalent.
  • Medical Assistant Certification/Health Care Clinical Professional preferred, or two or more years of related experience.
  • Knowledge of office practices and a professional environment.
  • Basic knowledge of scheduling.
  • Understanding of the population and information sensitivity.
Benefits
  • Retirement Plan 403(b).
  • Health, Dental, Vision, Pet and Life Insurance.
  • Paid vacations.
  • Paid holidays.
  • 8 discretionary days.
  • Mileage Reimbursement.
  • Career Growth Opportunities.
  • Culturally diverse population.
  • Clinical Licensing Support.
Salary
  • Hourly Rate: $20.
Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider

Industries:
Individual and Family Services, Mental Health Care, and Non‑profit Organizations.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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