Patient Care Technician D R37692

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Req#: R37692

Category(s): Clinical Support, Patient Care Technicians

Full Time / Part Time: Full-Time

Shift: First

Note: The compensation ranges below represent base salaries for all positions at a given grade across the health system. A new hire can expect a starting salary near the lower part of the range. Salaries may vary by position and will be determined based on experience. Pay ranges are listed hourly for non‑exempt employees and as a full‑time commitment for exempt employees.
Minimum – Midpoint – Maximum: $17.63 – $20.27 – $23.65

Job Title: Patient Care Technician
Location: Baystate Medical Center, Springfield, MA
Department: SP3 Medical Telemetry
Shift: Days, 7 AM – 7 PM
Hours: 36 hours/week
Rotating weekends and holidays required
Submit a resume with your application.

As a Patient Care Technician, you will work under the direction of a Registered Nurse (RN) to provide direct patient care, assist with clinical procedures, and support unit operations. This role includes hands‑on patient care, technical responsibilities such as phlebotomy and EKGs, and effective collaboration with the healthcare team.

• Provide age‑appropriate, compassionate care to patients.
• Monitor and record vital signs and other physiological indicators.
• Assist patients with hygiene, mobility, and elimination needs.
• Collect and label specimens; ensure timely delivery to appropriate departments.
• Perform Point of Care (POC) testing and assist with treatments and procedures.
• Support physicians and nurses during exams and simple procedures.
• Maintain patient safety, infection control, and emergency readiness protocols.
• Communicate respectfully and clearly with patients, families, and the healthcare team.
• Collaborate effectively with team members to support clinical and non‑clinical needs.
• Maintain equipment and document care activities accurately.

The hiring level is determined based on experience and qualifications.

• Level I: Preferred:
  Completion of Patient Care Technician training or CNA certification.
• Level II: Required:
  At least 1 year of patient care experience in any healthcare setting.
• Level III: Required:
  High school diploma or GED;
  Three or more years of patient care experience, and one year as a Level II PCT at Baystate Health;
  Preferred: CNA certification.
• Level IV: Required:
  High school diploma or GED;
  Four or more years of experience in an acute or specialty care setting, and one year as a Level III PCT at Baystate Health;
  Preferred: CNA certification.

• Proficient in English (reading and writing).
• Effective communication and interpersonal skills.
• Ability to maintain professionalism in medium‑to‑high‑stress environments.
• Commitment to teamwork, safety, and patient‑centered care.

We are committed to supporting your professional development and helping you build a meaningful and rewarding career. Whether you are just starting out or seeking the next step, we offer opportunities for growth, advancement, and recognition in a collaborative and inclusive environment.

Baystate Health offers competitive total compensation, including base pay, a comprehensive benefits package, and recognition programs. Compensation is determined based on skills, experience, certifications, and internal equity. This base pay range does not include incentive pay or benefits.

GED or HiSET (Required)

• Basic Life Support – American Heart Association
• Certified Nurse Aide – Other

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Apply today and make a difference in the lives of the communities we serve.