Therapeutic Training and Support Worker

Join to apply for the Therapeutic Training and Support Worker role at Behavioral Health Network, Inc (BHN) in West Springfield, MA. BHN is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts.

• Comprehensive benefits including health, dental, vision, and retirement match
• Generous paid time off and holidays
• Career advancement with one in three positions filled internally
• Ongoing supervision, training, and professional development
• A collaborative and mission‑driven work environment
• Recognition as a Certified Great Place to Work and one of Massachusetts’ Top 10 Employers

• Deliver therapeutic training and support services in the home, school, and community
• Support youth and families in practicing skills learned in therapy sessions
• Assist with care coordination by collaborating with therapists, schools, and community providers
• Help families build connections to resources, services, and supports
• Provide psychoeducation to caregivers on behavioral health diagnoses, coping skills, and family dynamics
• Ensure timely and accurate documentation including progress notes and treatment plans
• Participate in team meetings, supervision, and treatment planning

• Associate’s or Bachelor’s Degree in a Human Services‑related field required
• At least 1 year of human services experience required (2 years if Associate’s level)
• Knowledge of mental illness diagnoses, behavioral modification, and coping techniques
• Experience providing parenting education and working with children and families required
• Familiarity with child‑serving systems and community resources
• Cultural competence and ability to work with diverse populations
• Strong written, organizational, and communication skills
• Valid driver’s license and reliable transportation required

If you’re ready to make a meaningful impact by helping families and youth build skills and strengthen relationships, we’d love to hear from you! Click “Apply for Job” below or visit (Use the "Apply for this Job" box below). to apply today.

BHN is an Equal Opportunity Employer.