Operations Associate Cardiac Monitor Tech, Part Time, R37054
Listed on 2026-01-27
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Healthcare
Healthcare Nursing
Overview
Req#: R37054
Category(s): Administrative Support, Unit Clerical Support Full Time / Part Time: Part-Time Shift: First
Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Part Time Operations Associate Cardiac Monitor Technician to join our team in Springfield, MA.
Schedule- Part time, Days
- 24 hours/week
- Hours:
7am-7:30pm - Rotating days and weekends required
- Baystate Main Campus
- Mass Mutual 5 Unit
- Springfield, MA
- Excellent Compensation High-quality, low-cost medical, dental and vision insurance
- Generous PTO – up to 25 days in the first year, with scheduled earned increases
- Continuing education support and reimbursement
- First Time Home Buyers Financial Packages
- Farm Share Memberships
- 403b retirement company match & annual company contribution increase based on years of service
- Free money coach advice from a certified professional
- Wellbeing programs that include but are not limited to mental, physical, and financial health
- Pet, home, auto and personal insurance
- Life insurance
- Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
Our Compensation PhilosophyWe offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package or any incentive payments that may be applicable to this role.
Qualifications- HS Diploma/GED
- 1-2 years experience in customer service (healthcare setting preferred)
- Medical administrative experience strongly preferred
- Prior EKG training a huge plus!
- Ability to work rotating days, including weekends and holidays
- Ability to multitask
- Computer literate
Tracks, prioritizes, and assigns beds. Communicates with BMD and BM for admissions, discharges, and transfers (ADTs). Coordinates unit/department ADTs. Checks BMD enters new data and advises Charge Nurse of changes. Checks CIS for discharge orders and follows up with MD, CM RN to assure discharge documents are complete. Enters discharges in OA Gold and pending discharges in BMD. Rounds 3 times daily with RNs and CM regarding discharges, discharge times and special instructions, and appropriateness for Discharge Lounge.
Notifies CM if an ambulance is unable to come at the assigned time. CM monitors BMD for observation of patients to determine if the patient needs discharge or status change. Tracks new admissions from the ED. Retrieves SBAR data from the ED and communicates to the nursing staff. Assures fax is received within 30 minutes. Arranges patient transport from the ED if needed.
Carries BMD beeper, and assigns coverage during breaks and meals to ensure a constant flow of ADTs.
Project work as assigned and/or needed such as Payroll, committee participation, developing unit time schedules, etc.
Provide report/handoff to next shift including pending discharges, admissions in process, empty beds, beds being cleaned, and closed beds with the reason. Contacts other departments for priority tests for patients identified for next-day discharge. Answers telephones and relays messages promptly with consistent accuracy to team members. Responds to routine inquires knowledgeably and/or refers them to the appropriate person, assists staff as requested, and ensures identified problems are communicated accurately and promptly.
Places call to MDs and ancillary departments to facilitate patient care and throughput. Where appropriate, coordinates communication with NEOPO and related paperwork in conjunction with RN. Screen calls for the clinical team and facilitates communication of information requested.
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