Operations Associate Cardiac Monitor Tech,Part Time,Nights R37032 Job Springfield area,Massachusetts USA,Healthcare

Req#: R37032
Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Part-Time
Shift: Third

Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Part Time Operations Associate/Cardiac Monitor Tech to join our team in Springfield, MA.Overview

Part time, 32 hours per week on the 3rd shift (10:00 PM – 6:30 AM). Four 8-hour shifts per week with rotating weekends and holidays (Shift Differential Offered).

Location:

Baystate Main Campus, Wesson 4 Unit
Springfield, MA

Responsibilities

Bed Management:
Track, prioritize and assign beds. Communicate with BMD and BM for admissions, discharges and transfers (ADTs). Coordinate unit/department ADTs. Check BMD entries and advise the Charge Nurse of changes. Check CIS for discharge orders and follow up with MD, CM RN to assure discharge documents are complete. Enter discharges in OA Gold and pending discharges in BMD. Round three times daily with RNs and CM regarding discharges, discharge times and special instructions;

determine appropriateness for Discharge Lounge. Notify CM if ambulance times change. Monitor BMD for observation patients with the CM to determine discharge needs or status changes. Track new admissions from the ED. Retrieve SBAR data from the ED and communicate to nursing staff. Ensure fax reception within 30 minutes. Arrange patient transport from the ED if needed. Maintain BMD beeper and assign coverage during breaks and meals to ensure continuous ADT flow.

Proficiently and accurately utilize the following computer applications in daily work: C Word, OA Gold, SMS, CIS, Premise, BMD, PCM Auditor, People Soft and Kronos access where applicable.

Unit specific projects:
Complete project work as assigned/needed such as Payroll, committee participation, developing unit time schedules, etc.

Communication:
Provide report/handoff to next shift including pending discharges, admissions in process, empty beds, beds being cleaned, and closed beds with reasons. Coordinate with other departments for priority tests for patients identified for next day discharge. Answer telephones and relay messages promptly and accurately. Respond to routine inquiries or refer to appropriate person. Assist staff as requested and communicate identified problems promptly.

Place calls to MDs and ancillary departments to facilitate patient care and throughput. Coordinate with NEOPO and related paperwork with RN as appropriate. Screen calls for the clinical team and facilitate information transfer.

Serve as a unit-based resource for Zoned Hospitalist and medical/surgical teaching teams. Assist Hospitalist during clinical rounds by initiating calls, sending faxes and calling consults as directed. Make available the unit-based assignment for Hospitalists daily. Maintain workspace access for Hospitalists (computer and telephone). Work with Access Services to secure post-discharge follow-up appointments. Identify the Hospitalist of the day and provide related information to the team.

Post break and lunch coverage to facilitate patient information access and communication.

Greeter for arrival of new patients/families and assist other departments with information as requested.

Hospital Records and logs:
Maintain patient charts in proper sequence, label pages, prepare records for transfer/discharge, obtain signatures for Medicare forms, organize charts for Medical Records, fax/copy records as needed, send discharge records to HIM, update discharge/admission logs, ensure complete information is sent with transfers. Prepare patient charge tickets for data entry and log unit activities. Enter data into PCM Auditor as directed. Replenish and restock unit audit tools.

Unit Resource:
Post and file MD schedules for clinical team inquiries. Prepare staffing assignments for the next shift in coordination with the charge nurse. Place calls to cover unplanned staffing vacancies and communicate staffing needs to Clinical Supervisor. Retrieve mail, blood products, medications, and supplies as needed.

Inventories and Supplies:
Maintain and charge supplies, initiate requisitions, store supplies within 24 hours of receipt, and record charges/credits for patient supplies. Coordinate paper supplies with Print Shop/Distribution to maintain unit par levels.

Emergency Procedures:
Initiate emergency procedures as needed, verbalize location of emergency equipment, and mobilize emergency support personnel as required.

Qualifications

HS Diploma/GED
1-2 years' experience in customer service (healthcare setting preferred)
Ability to multitask
Computer literate

Education

Education: GED or HiSET (Required)

Certifications

Certifications: Basic Life Support – American Heart Association

Equal Employment Opportunity

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information,…


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Operations Associate Cardiac Monitor Tech, Part Time, Nights R37032