Operations Associate, Part Time, *No Weekends* R39622

Baystate Health Part Time Operations Associate

Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Part Time Operations Associate to join our team in Springfield, MA.

• Part time, 1st Shift
• Hours:
  
  8am-4:30pm
• 24 hours/week
• 3 shifts per week
• Monday-Friday

• Baystate Main Campus
• Springfield, MA

• Excellent Compensation
• High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

• High school diploma or equivalent required
• Prior administrative experience strongly preferred
• 1-2 years' experience in customer service (healthcare setting preferred)
• Ability to work rotating days, including weekends and holidays
• Ability to multitask
• Computer literate
• Experience with electronic health records a plus

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package or any incentive payments that may be applicable to this role.

• Bed Management:
  Tracks, prioritizes and assigns beds. Communicates with BMD and BM for admissions, discharges and transfers (ADTs). Coordinates unit/department ADTs. Checks BMD enters new data and advises Charge Nurse of changes.
• Computer Applications:
  Proficiently and accurately utilizes C Word, OA Gold, SMS, CIS, Premise, BMD, PCM Auditor, People Soft and Staples and Kronos access if applicable.
• Unit specific projects:
  Project work as assigned and/or needed such as Payroll, committee participation, develop unit time schedules, etc.
• Communication:
  Provides report/handoff to next shift including pending discharges, admissions in process, empty beds, etc.
• Serve as a unit-based resource for Zoned Hospitalist and medical/surgical teaching teams. Assist Hospitalist during clinical rounds, initiating phone calls, sending faxes and calling consults as directed.
• Functions as a greeter for the arrival of new patients/families to the unit/department. Assist other departments with information and answers to questions as requested.
• Hospital Records and logs:
  Maintains patient chart in proper sequence and labels pages with patient's name. Prepares record prior to transfer and discharge. Sends discharge record to HIM immediately after discharge.
• Unit Resource:
  Post/file MD schedules for clinical team inquiry. Prepares staffing assignment for the next shift and places calls to replace unplanned staffing vacancies.
• Inventories, maintains and charges supplies. Initiates requisitions and requests accurately and in a timely fashion.
• Is knowledgeable of and initiates emergency procedures as needed/directed within unit/department. Mobilizes emergency support personnel through immediate telephone contact.

GED or HiSET (Required)

Basic Cardiac Life Support – American Heart Association

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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