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Workers Comp Specialist

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Behavioral Health Network, Inc (BHN)
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
    Healthcare Nursing, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

3 days ago Be among the first 25 applicants

What We Offer
  • Supportive leadership within a mission-driven behavioral health organization
  • A collaborative corporate HR team committed to employee well-being and compliance
  • Ongoing training and professional development in workers’ compensation and OSHA regulations
  • Career growth and advancement opportunities within a growing behavioral health network
  • Generous PTO and paid holidays
  • Health, dental, and vision insurance
  • 403(b) retirement plan with employer match
  • Work/life balance supported through structured schedules and clear expectations
Key Responsibilities
  • Monitor, coordinate, and process workers’ compensation claims, ensuring timely and accurate submission of required documentation to BHN’s insurance carrier.
  • Maintain ongoing communication with injured employees and program leadership throughout the duration of the employee’s absence.
  • Collect, track, and securely store medical documentation following each appointment, including work status, restrictions, accommodations, and time out of work.
  • Ensure proper payment of the remainder of the first day of injury and provide clear guidance regarding payment of the first five days out of work.
  • Maintain a comprehensive spreadsheet of all workers’ compensation-related invoices and process invoices for payment by the Fiscal Department.
  • Coordinate with employees to obtain documentation requested by BHN’s workers’ compensation insurance provider.
  • Ensure the Benefits Team is notified when an employee on workers’ compensation has missed four scheduled shifts so leave-of-absence information can be provided per policy.
  • Serve as a liaison between employees, program leadership, medical providers, third-party administrators, and insurance carriers.
  • Develop, implement, and support return-to-work plans, including identifying temporary light-duty assignments when current positions cannot accommodate restrictions.
  • Maintain an active list of BHN-approved urgent care locations for employee injury referrals.
  • Maintain organized electronic injury files, including claims correspondence, medical records, and OSHA-related documentation.
  • Maintain and update OSHA 300 logs and complete OSHA 301 forms in accordance with OSHA 29 CFR Part 1904.
  • Prepare and distribute annual OSHA 300A postings and Massachusetts Industrial Accidents Notices within required timelines.
  • Report OSHA recordkeeping data to the Bureau of Labor Statistics and submit required 300A data to OSHA annually.
  • Review and triage incident reports within the ICI database for accuracy and clarity.
  • Support the Corporate Incidents and Investigations Supervisor in screening incident reports using BHN’s risk determination matrix.
Who You Are
  • High School Diploma or GED required;
    Associate degree preferred.
  • Minimum of three years of experience processing workers’ compensation claims or related experience preferred.
  • Working knowledge of OSHA Recordkeeping Regulations (29 CFR Part 1904).
  • Basic knowledge of Massachusetts workers’ compensation laws and regulations, including MA 452 CMR and M.G.L. Chapter 152.
  • Advanced computer proficiency with the ability to manage databases and generate reports.
  • Strong organizational skills with excellent attention to detail.
  • Ability to work independently and manage multiple priorities in a time-sensitive environment.
  • Excellent verbal and written communication skills.
  • Demonstrated professionalism and strong customer service skills when working with employees and external partners.
  • Ability to maintain confidentiality of sensitive and protected information.
About BHN

Behavioral Health Network has been serving the Western Massachusetts community since 1938. Our mission-driven work supports children, adults, and families through innovative and compassionate behavioral health and human services. From outpatient therapy and crisis services to recovery services and community-based supports, BHN is a leader in the field—committed to trauma-informed, culturally responsive, and person-centered care.

Hourly Rate

$21.50

Apply Today

If you are detail-oriented, knowledgeable in workers’ compensation and OSHA compliance, and passionate about supporting employee well-being, we encourage you to apply.

Please send your resume to Jennifer.cuffy-ramos apply online works.org or click “Apply for Job” to join our team.

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Administrative

Industries

Mental Health Care

Referrals increase your chances of interviewing at Behavioral Health Network, Inc (BHN) by 2x

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