Referral Coordinator Job Springfield area,Massachusetts USA,Healthcare

Minimum Requirements

Graduated from accredited school, and High School diploma/G.E.D.

Ability to establish and maintain effective working relationships with other employees, patients, representatives of outside agencies and the general public.

Professional mannerisms and appearance

Ensure that clinical services are available to all clients

Demonstrate proficiency in assessment and delivery of all services to a diverse population

Adult, Infant and Child C.P.R. certification

Responsibilities Referrals

Schedule outside referral appointment, as directed by PCP.

Keep accurate log of all appointments made.

Document in log book: location of appointment, name and specialty of doctor seeing patient, date of appointment.

Document referral appointments in medical record.

Send all appropriate paperwork and records to specialist.

Check referral voicemail regularly; address referral requests appropriately.

Perform general office duties that require proficiency in communication and organizational skills.

Medical Referrals

Review referral and verify patient insurance information

Consult with patient regarding scheduling appointment times as needed

Verify patient address and phone number

Complete medical referral, inform patient of appointment information via mail/phone

Fax all pertinent referral information i.e., history and physical, labs last office visit and referral

Obtain correct insurance authorization as required per insurer

Record referral information in patients chart and referral log

Other Duties

This position also requires the ability to work at a computer workstation, and some knowledge of a key board. From time to time, it also requires the ability to work long and arduous hours.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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