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Surveillance Operator - MGM Springfield

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: MGM Resorts International
Full Time position
Listed on 2026-01-19
Job specializations:
  • Entertainment & Gaming
    Security Manager, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 22 USD Hourly USD 22.00 HOUR
Job Description & How to Apply Below
Surveillance Operator - MGM Springfield page is loaded## Surveillance Operator - MGM Springfield locations:
Property - MGM Springfield time type:
Full time posted on:
Posted Todayjob requisition :
270897

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International
** THE JOB:
** Join the excitement at MGM Springfield as a
** Surveillance Operator**, where you'll play a crucial role in fostering a collaborative environment that prioritizes outstanding service for guests and employees alike. Your responsibilities will include ensuring a fair, safe, and secure atmosphere by upholding company policies, procedures, and relevant laws, creating accountability across the board.

** THE STARTING RATE:** $22.00 per hour    
** THE DAY-TO-DAY:
*** Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.
* Proactively monitor all casino areas and personnel to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.
* Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.
* Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.
** THE IDEAL CANDIDATE:
*** Has a high school diploma or GED
* Has 1+ years of prior relevant experience
** PERKS & BENEFITS:
*** Healthcare, and 401K benefits
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
* Free meals in our employee dining room
* Free parking
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
** FULL

JOB DESCRIPTION:

**** Pay Rate
** The rate for this role is:$22.00

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM…
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