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Admissions Student Ambassador

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Y-Axis
Full Time, Apprenticeship/Internship position
Listed on 2026-01-25
Job specializations:
  • Education / Teaching
    Bilingual, Education Administration, University Professor, Summer Seasonal
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below

Overview

Admissions Student Ambassador at Western New England University – Springfield, MA. Full Time position with immediate start.

Details

Location:

Springfield, Massachusetts, United States

Position Type:
Full Time

Start Date:

Immediate

Expiry Date: 18 Mar, 26

Experience:

0 year(s) or above

Remote Job:
Yes

Telecommute:
Yes

Sponsor Visa:
No

Salary: $15.00 per hour

Hours:

May vary by week; includes at least 1 weekday shift each week (2.5-3 hours), at least 2 Saturday shifts per semester, and 5-6 required admissions events per academic year, plus trainings.

Purpose

Student Ambassadors will provide a positive representation of Western New England University to prospective students and their families through campus tours and interactions assadors will assist in daily office operations, including communication plan execution, front office management, telecounseling, and data entry.

Essential Job Functions
  • Conduct walking tours of the campus for prospective students and their families during regular Monday–Friday hours, Saturday morning shifts on a rotating schedule, at all Open House programs, and Accepted Students Day.
  • Correspond with prospective students by phone, mail, or email regarding attendance at Western New England University.
  • Maintain application records and file confidential materials (exposure to prospective students  academic records).
  • Aid in the preparation and execution of the communication plan through daily and bulk mailings.
  • Assist with data entry.
  • Attend monthly meetings scheduled by the Program Supervisors.
  • Complete other special projects and general office duties as assigned.
Qualifications and Requirements
  • Must be a full-time undergraduate student in good academic standing with at least one full semester at Western New England University.
  • Typically a GPA of 2.50 or higher; continuation of employment reviewed if GPA falls below.
  • In good disciplinary standing and maintain a presentable appearance for interactions with the public.
  • Must pass interview with Program Supervisors and training program to be hired; ongoing demonstration of skills with periodic evaluations.
  • Strong written and oral communication skills; ability to convey a positive impression of the University.
  • Ability to work within a team and share responsibilities; knowledge of academic programs and campus life.
  • Familiarity with or willingness to learn basic computer operations; confidentiality with personal data.
  • Knowledge of campus locations (administrative offices, labs, buildings, computer center, etc.).
Physical and Ergonomic Requirements
  • Walking 60-75 minute tours; occasional lifting and moving boxes up to 30 lbs.
Equal Employment Opportunity

This description does not include all duties and responsibilities; other duties may be assigned as needed. Western New England University is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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