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Customer Success Mgr./ CSM Client Relationship Manager HelpDesk/Support Account Manager

Strategic Enterprise Customer Success Manager

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Relativity
Full Time position
Listed on 2026-03-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Account Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Customer Success Manager to drive product adoption within their portfolio of Corporate Enhanced Accounts. This role involves building trusted relationships, managing customer success plans, and ensuring measurable outcomes through strategic engagement. Ideal candidates will have 1-3 years of experience in customer-facing roles, exceptional communication skills, and a passion for customer service. This is a hybrid position located in Massachusetts, offering competitive compensation and growth opportunities.
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