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Special Events Representative - MGM Springfield
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-01-17
Listing for:
MGM Resorts International
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner -
Entertainment & Gaming
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Property - MGM Springfield time type:
Part time posted on:
Posted Todayjob requisition :
270895
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International
** THE JOB:
** As a
** Special Events Representative
** you will be assisting with setup, breakdown of events and execution of events. Utilize your customer service skills and set the stage by engaging, entertaining, and inspiring all who visit MGM Springfield by focusing on our commitment to creating amazing memories for our guests. Join the exciting team here at MGM Springfield and apply today!
** THE STARTING RATE:** $15.45 per hour
** THE DAY-TO-DAY:
*** Serve as a brand representative on property, maintaining a professional demeanor and willingness to assist guests.
* Perform various event duties, including setup and breakdown, organizing event supplies, and maintaining an inventory of promotional items.
* Complete event registration, guest check-ins, and gift redemptions using multiple computer programs.
* Adhere to all departmental and property policies, complete assignments in a timely manner, and protect the confidentiality of company files and data.
* Handle administrative tasks, including office support (using multi-line phones, computer, fax, copier), filing, drafting memos, and acting as an office runner.
** THE IDEAL CANDIDATE:
*** High school diploma or GED
* Highly motivated, service oriented and energetic
* Ability to prioritize in a fast-paced environment
* Ability to resolve guest inconveniences
* Ability to follow verbal and written instructions
* Basic computer skills
* Previous customer service experience
* Lift and move object up to 40 pound
* Must be flexible with schedule and available to work days, nights, weekends and holidays as the schedule rotates each month based on property scheduled events
** THE PERKS & BENEFITS:
*** Free meals in our employee dining room.
* Company issued uniform and dry cleaning.
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
** VIEW
JOB DESCRIPTION:
**** Pay Rate
** The rate for this role is:$15.45
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.
We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
We know the importance of…
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