Insights Consultant

Strategic Intelligence within Corporate Strategy and the Corporate Finance Organization (CFO)

Boston, MA or Springfield, MA

As a Competitive Insights Consultant, you will shape the evolution of the function to meet Corporate Strategy’s mandate for next-level insights on emerging industry trends. You will have a key role defining the capabilities, the deliverables, and the influence of the function. Work products from Strategic Insights are widely distributed within Mass Mutual. The team also regularly interacts with senior leaders, including a quarterly competitive update with our Executive Leadership Team (ELT) to highlight key competitor and market actions and suggest countermeasures needed by Mass Mutual.

You will work in tandem with peers leading Consumer Insights and Market Insights functions, all of whom report to the Head of Strategic Intelligence. Your responsibilities include:

• Identify, advise, and maintain appropriate data sources for Competitive Insights use-cases
• Establish infrastructure for robust, flexible (e.g., scenarios), and repeatable competitive-market insights
• Manage relationships with vendor-partners and / or internal teams who own key dependencies
• Build and expand the profile of the function by publishing and presenting insights in a regular cadence to Mass Mutual manager audience (SM and above) in addition to bespoke analyses to influence the Senior Leadership and Executive Leadership Teams
• Work with distribution leaders across the company to identify key competitor trends and build and present analyses for the businesses and the ELT
• Independently and in collaboration with Corporate Strategy colleagues propose and lead projects to identify key competitive trends and drive business value
• Sustain strong working relationships with partner teams across Mass Mutual for impact
• Anticipate having a rotational iMMerse analyst typically reporting to them and manage this analyst and provide development and mentorship

Strategic Intelligence operates within Corporate Strategy and the Corporate Finance Organization (CFO).

CFO is embarking on a transformative vision:
To be known as trusted business partners to the company and stewards of long-term value creation for our policy owners by driving influence and impact through high-quality, timely insights.
Corporate Strategy contributes to this vision by identifying and analyzing emerging industry trends and competitive risks, recommending growth opportunities and ensuring business and corporate unit strategies align with the organizational vision and long-term aspirations. Corporate Strategy will also evolve its capabilities and develop a multi-year strategic planning framework, incorporating scenario-based planning.

Strategic Intelligence supports Corporate Strategy and CFO by applying specialized and proprietary data for insights and impact. The team is reimaging its Insights functions – which are tasked with spotlighting crucial strategic trends in the insurance and financial services sector. We seek a highly effective leader to focus on competitors’ actions and refine insights based on their actions.

• Create and shape a key function within the Mass Mutual Corporate Strategy group
• Elevate the role of Competitive Insights toward Corporate Strategy and CFO objectives
• Increase awareness and depth of thinking on competitive insights topics across Mass Mutual
• Influence leaders to evolve perspectives and to adopt specific recommendations when appropriate
• Contribute toward the professional growth of team members – especially for iMMerse rotational analysts

• 4+ years of experience in insurance and financial services industry research, equity research, and / or market research
• Bachelor’s degree
• Superior analytical skills and sound business judgement – especially toward topics within the insurance and financial services industry
• Effective and persuasive communication skills across written and verbal formats
• Dependable workstream management exhibiting a consistent “ownership mentality”
• Orientation toward teamwork and interest in leading projects and teammates
• Development…