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Automotive Shop Foreman​/Supervisor

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: National Ambulance
Full Time position
Listed on 2026-03-12
Job specializations:
  • Automotive
    Operations Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Automotive Shop Foreman

National Ambulance is looking for a self-motivated and dedicated, experienced Automotive Shop Foreman to join our team Full-Time. Position requires a wide variety of technical skills. These skills include performing diagnostic & repair work on light to medium duty fleet vehicles, training and supervision of technicians. Successful candidate should be able to work productively with no supervision.

We are currently seeking a highly motivated Automotive Shop Foreman to help manage our daily service operations. Flexibility is a key component in the success of this role within our company. This is an exciting opportunity to be a part of a growing company that values professionalism and excellence.

Attributes
  • Integrity
  • Honesty
  • Self-Motivated
  • Strong Organizational Skills
  • Able to Multitask
  • Willingness to Lead by Example
  • Excellent Analytical Skills
  • Ability to Learn & Mentor
  • Customer Service Driven
  • Excellent Peoples Skills
  • Strong Leadership Abilities
  • Detail-oriented
  • Time Management Skills
Responsibilities
  • Support the Service Manager in overseeing the daily operations of the company, ensuring efficient and effective service delivery.
  • Assist in managing and coordinating the service team of technicians.
  • Assist in service advising and service writing.
  • Ensure a positive work environment and maximum productivity.
  • Provide exceptional customer service by greeting, assisting, and effectively communicating with customers regarding their service needs.
  • Collaborate with service manager to develop and implement training programs for service staff to enhance their technical skills and knowledge.
  • Monitor and enforce established departmental policies, procedures, and safety protocols to ensure compliance and a safe work environment.
  • Assist with resolving escalated customer concerns or complaints promptly and professionally.
  • Perform regular quality control inspections to ensure adherence to established service standards, identifying areas for improvement and implementing corrective actions.
  • Assist in managing the service department’s budget, including monitoring expenses, analyzing financial reports, and recommending cost‑saving measures.
  • Mentor service technicians and conduct diagnostic work.
  • Ensure accurate and timely completion of service records and other administrative tasks.
  • Stay updated on industry trends, technologies, and manufacturer‑specific service procedures to provide expert advice and recommendation to customers and staff.
  • Troubleshooting fuel, ignition, and emissions control systems, using electronic testing equipment.
  • Testing electronic computer components in automobiles to ensure proper operation.
  • Work in a fast‑paced environment, prioritize tasks, and meet deadlines.
Requirements
  • Valid Driver’s License
  • Automotive Repair Experience
  • Familiarity with manufacturer‑specific service procedures and diagnostic tools
  • Proficient in PC skills, including Microsoft Word and Excel, and ability to navigate service management software.
  • Solid understanding of automotive service operations, including repair and maintenance processes, scheduling and billing procedures (preferred)
Benefits Include
  • Competitive Pay
  • Health & Dental Insurance
  • Simple IRA with company match
  • Competitive Experience Based Pay
  • Paid Training Programs
  • Friendly Work Environment with Break Lounge
  • Paid Lunches
  • Comfortable Workstations
  • Personal Protective Equipment
  • Paid Time-Off
  • Company Uniforms
  • Yearly Performance Evaluations
How to Apply
  • Option 1: apply via post
  • Option 2: email your resume to
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