Back Office Administrator

We are partnering with a leading organization in the Life & Health insurance sector that is seeking a Back Office Administrator to join their team in Springfield, MA. This is a temp-to-hire opportunity offering stability, strong training, and clear pathways for advancement—whether into a team lead role or through internal mobility within the company.
No prior disability income experience is required
—full training is provided.

• Process incoming and outgoing checks, payment batches, and bank deposits with accuracy.
• Maintain and update disability income claim data, payment schedules, and internal records.
• Perform daily reconciliation of payments, identifying and resolving discrepancies.
• Scan, upload, and organize documents to ensure files are audit‑ready and compliant.
• Coordinate with internal teams (Finance, Claims, Operations) to support timely processing—no client interaction required.

• Strong attention to detail and accuracy, especially in numerical or payment-related tasks.
• Prior experience handling checks, banking tasks, or payment processing is a plus but not required.
• Basic administrative or data entry experience preferred.
• Ability to work in a structured, process‑driven environment.
• Comfortable handling confidential financial and medical data.
• Proficiency in MS Office and general computer systems.

Flexible scheduling options include:

$22–$26 per hour
, depending on experience.