Scheduler, Administrative​/Clerical

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Full-Time | Monday–Friday Day Shift

Location: Greater Springfield Office

Every great caregiver visit starts with a solid schedule. As our Scheduler
, you’ll balance calendars, coordinate coverage, and handle last-minute changes—ensuring clients receive uninterrupted care and caregivers enjoy predictable, balanced shifts. In short, you keep the heart of our agency beating.

• Competitive pay
• 401(k) with company match
• Health, dental, vision, and life insurance
• Paid time off and sick time
• Opportunities for advancement

• Develop and manage daily and weekly caregiver schedules
• Match caregivers to clients based on skills, availability, and care needs
• Serve as the main point of contact for caregivers, clients, and case managers
• Track attendance, manage call-outs, and ensure full shift coverage
• Enter and update referrals accurately in the EMR system
• Communicate schedule changes promptly and clearly
• Coordinate with the Nursing Supervisor on oversight and field visits
• Support payroll through accurate scheduling records
• Assist HR with staffing-related administrative tasks
• Participate in the after-hours on-call rotation
• Support client retention and outreach efforts as needed

• Prior experience as a scheduler
  , staffing coordinator, or dispatcher (healthcare preferred)
• Strong computer skills with scheduling platforms and Microsoft Office
• Sharp attention to detail and strong multitasking ability
• Calm, empathetic communication style—even under pressure
• Excellent organizational and customer service skills
• A proactive, team-focused attitude
• College degree preferred

If you're ready to grow your career, work with a compassionate team, and make a lasting difference in the lives of others—apply today to join Excel Nursing Services as our Scheduler.