Admin Asst

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We’re proud to be a mission‑driven, values‑based organization—and a Certified Great Place to Work. BHN is currently seeking an Administrative Assistant.

• Supportive supervision and mentoring from senior team members
• Extensive training in the Wraparound model and CANS certification
• A collaborative and mission‑driven work environment
• Career advancement and professional development opportunities
• Generous PTO and paid holidays
• Health, dental, and vision insurance
• 403(b) retirement plan with employer match
• Mileage reimbursement
• Flexible scheduling to promote work/life balance

The Administrative Assistant provides essential administrative support to the Community Wraparound Division by managing front desk office operations. Responsibilities include front desk reception, scanning and organizing documents, printing and distributing resources, ordering supplies, assisting program staff, managing workspace reservations, and assisting with projects.

• Greets and assists staff and visitors, answers phones and email requests
• Maintains building room reservation system
• Collects mail from Corporate Office and sorts and distributes appropriately
• Maintains confidentiality of all sensitive and protected information
• Scans, uploads, and files documents accurately and efficiently
• Generates regularly scheduled and ad‑hoc reports as requested
• Maintains organized filing systems (electronic and paper) for records and documentation
• Enters data accurately into relevant software systems
• Coordinates and organizes meetings, including scheduling, materials, and logistics
• Assists with scheduling and maintenance of 2 company vehicles

• High School Diploma or GED
• Minimum of 1‑2 years working in an administrative/clerical office setting
• Basic knowledge of Excel, Word, and other Microsoft products (Publisher/Power Point)
• Bilingual in English and Spanish (Required)
• Ability to be trained and develop proficiency in other software applications as the need arises
• Excellent interpersonal skills
• Proficiency in the use of all office equipment (copier, fax, PC, printers, scanners)
• Excellent verbal and written communication
• Ability to work in high‑demand and/or stressful environments from time to time
• Ability to multitask on time‑sensitive tasks
• Self‑direction and ability to work independently
• Demonstrates flexibility and cooperative attitude when requested to perform additional duties
• Practices excellent customer service with BHN staff and outside visitors
• Valid driver’s license, insurance, and reliable transportation for all working hours required

$21.96

Behavioral Health Network has been serving the Western Massachusetts community since 1938. Our mission‑driven work supports children, adults, and families through innovative and compassionate behavioral health and human services. From outpatient therapy and crisis response to Wraparound support and peer services, BHN is a leader in delivering trauma‑informed, culturally responsive care.

If you’re ready to lead from lived experience and make a real difference in the lives of families in our community, apply today works.org or click "Apply for the Job" to join our team.