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Child Development/Support

Deputy SCR Call Center Administrator – Child Welfare Ops

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: The Greater Springfield Chamber of Commerce
Full Time position
Listed on 2026-02-28
Job specializations:
  • Social Work
    Child Development/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A state agency in Illinois is seeking a Deputy State Central Register Call Center Administrator to manage operations for its 24-hour hotline. This position requires a master’s degree in a related field and substantial administrative experience in child welfare. Responsibilities include overseeing Call Center Supervisors and developing strategies for effective call management. The ideal candidate will have strong organizational and staff development skills essential for enhancing service delivery in child protection.
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