Dispensary Associate-PT; Horizon Dr

Ascend Wellness Holdings, Inc ("AWH") of Springfield‑Horizon Dr, IL is looking to hire Part‑Time Dispensary Associates for weeknights and weekends! Our workforce will reflect the diversity of the City. We’re looking to build a world‑class team that will shape the future of cannabis by hiring hard‑working, passionate people with exceptional customer service skills. Are you personable, adaptable in a fast‑paced atmosphere, and a team player?

Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on! We offer great perks, including flexible schedules, a generous employee discount, and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY!

The Dispensary Associate guides customers through the cannabis purchasing experience, makes informed recommendations based on the customer’s desired outcomes, provides accurate descriptions of products, and operates with a high level of accuracy in a fast‑paced environment. Part‑time associates work between 15‑29 hours a week. Must be flexible to work weeknights and weekends.

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store.
• Guide customers through sales transactions while offering advice and knowledge as needed or requested.
• Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up.
• Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedures.
• Continuously develop product knowledge to offer customers the most up‑to‑date information and advice.
• Respond to customer inquiries in‑store, online, and over the phone.
• Accurately use and maintain the point‑of‑sale (POS) system in person and over the phone.
• Accurate cash handling, customer cart management, and ringing of customer transactions.
• Accurately and timely data entry of customer information.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and required identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe and inviting store environment.
• Complete store opening and closing checklists.

• Must be at least 21 years of age.
• High school diploma or General Education Degree (GED).
• Retail sales, hospitality or QSR experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Knowledge of basic computer skills.
• Cannabis point‑of‑sale (POS) software a plus.
• Positive attitude, team player and strong work ethic.
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
• Compliant with any and all regulatory requirements for working in the cannabis industry.
• Excellent organization and time‑management skills.
• Focused, pays close attention to detail.
• Able to internalize training and follow instructions.

Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer‑focused retail experience. We are looking to build a world‑class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution.

We are committed to improving the quality of our patients' lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers' unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities;

we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries are an equal opportunity employer and celebrate the population of differences and do not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.