Golf Technician
Listed on 2026-01-12
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities- Be knowledgeable to answer questions concerning location, price and use of merchandise
- Stock shelves, counters, or tables with merchandise
- Carefully follow instructions per specific requests of the customer, while maintaining safety requirements
- Service & Repair of golf clubs including re-shafting, club extensions, regripping, cut downs/tipping
- Loft/lie adjustments and club stamping
- Use tools and equipment such as a torch, grinder, and saw, safely to meet Scheels expectations
- Fit golf clubs per Scheels and vendor expectations
- Be able to read and interpret launch monitor numbers
- Communicate professionally with customers, vendors and Scheels associates
- Communicate the process of repair and suggestions for ongoing maintenance
- Maintain an orderly and exceptionally clean appearance of personal workspace, golf tech bench, fitting bays, back stock space and surrounding areas
- Promote the Scheels Visa card and be able to clearly explain all benefits
- Attend sales and product knowledge training meetings when required
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers and employees of the organization
- Ability to do basic math, and perform operations using units of measurement, currency, and understanding of percentages
- Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures
- Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays
- Other duties that may be assigned by leadership
- Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
- Approach daily tasks, projects and follow-up communication with energy and sense of urgency
- Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
- Show respect and appreciation for others and Scheels
- Arrive to work and meetings 10 minutes early
- Genuine interest and action in helping others before yourself, regardless of recognition or reward
- Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
- Ability to adapt to a changing work environment
- Ability to apply concepts of basic math, grammar, punctuation and spelling
- Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
- Demonstrate pride and ownership of their work while meeting expected deadlines
The ideal candidate will have a high school diploma or general education degree (GED), or 3 months related experience, or an equivalent combination of education, training, and experience.
Physical Requirements /Lifting RequirementsMust be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force…
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