Golf Technician

Springfield Scheels
Springfield Scheels
3801 S Mac Arthur Blvd
Springfield, IL 62711, USA

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world‑class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk‑the‑talk, and walk‑the‑walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

• Be knowledgeable to answer questions concerning location, price and use of merchandise
• Stock shelves, counters, or tables with merchandise
• Carefully follow instructions per specific requests of the customer, while maintaining safety requirements
• Service & Repair of golf clubs including re‑shafting, club extensions, regripping, cut downs/tipping
• Loft/lie adjustments and club stamping
• Use tools and equipment such as a torch, grinder, and saw, safely to meet Scheels expectations
• Fit golf clubs per Scheels and vendor expectations
• Be able to read and interpret launch monitor numbers
• Communicate professionally with customers, vendors and Scheels associates
• Communicate the process of repair and suggestions for ongoing maintenance
• Maintain an orderly and exceptionally clean appearance of personal workspace, golf tech bench, fitting bays, back stock space and surrounding areas
• Promote the Scheels Visa card and be able to clearly explain all benefits
• Attend sales and product knowledge training meetings when required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers and employees of the organization
• Ability to do basic math, and perform operations using units of measurement, currency, and understanding of percentages
• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures
• Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays
• Other duties that may be assigned by leadership

Customer Service

Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

Approach daily tasks, projects and follow-up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Team Mentality

Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach‑ability

Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co‑workers and business partners

Demonstrate pride and ownership of their work while meeting expected deadlines

The ideal candidate will have a high school diploma or general education degree (GED), or 3 months related experience, or an equivalent combination of education, training, and experience.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Very heavy work – Exerting in excess of 100 pounds of force occasionally,…