Dispensary Associate-PT; Adams St

Dispensary Associate-PT (Adams St) role at Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:

AAWH)

Ascend Wellness Holdings (AWH) of Springfield-Adams St, IL is looking to hire Part-Time Dispensary Associates.

Our workforce will reflect the diversity of the City. We are building a world class team that will shape the future of cannabis by hiring hard‑working, passionate people with exceptional customer service skills.

Are you personable, adaptable in a fast‑paced atmosphere, and a team player? Would you like to advance your retail career with a company that values both its employees and the community? If so, apply today!

We offer great perks, including flexible schedules, a generous employee discount, and swag.

The Dispensary Associate guides customers through the cannabis purchasing experience, makes informed recommendations based on the customer’s desired outcomes, provides accurate descriptions of our products, and operates with a high level of accuracy in a fast‑paced environment. Part‑time associates work between 15-29 hours a week. This location is under a labor union, so wages, hours, and working conditions are subject to a collective bargaining agreement.

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store
• Guide customers through sales transactions while offering advice and knowledge as needed or requested
• Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick‑up
• Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedure
• Continuously develop product knowledge to offer customers the most up‑to‑date information and advice
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the point‑of‑sale (POS) system in person and over the phone
• Accurate cash handling, customer cart management, and ringing of customer transactions
• Accurate and timely data entry of customer
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation, and required identification for customers
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership
• Report any observed inconsistencies or hazards to Store Leadership
• Maintain a clean, organized, safe and inviting store environment
• Complete store opening and closing checklists

• Must be at least 21 years of age
• High school diploma or General Education Development (GED)
• Retail sales, hospitality or QSR experience preferred; cannabis retail experience a plus
• Exceptional customer service skills
• Knowledge of basic computer skills
• Cannabis POS software a plus
• Positive attitude, team player and strong work ethic
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must have excellent organization and time management skills
• Must be focused, pay close attention to detail
• Must be able to internalize training and follow instructions
• Must be able to communicate clearly and effectively

Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer‑focused retail experience. We are committed to improving the quality of our patients’ lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers’ unique and individual needs.

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an…