Service Shop Technician
Listed on 2026-01-12
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Overview
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry, offering the largest selection of sports brands in America, world-class brands, special attractions, and unmatched customer service. SCHEELS empowers associates to become experts in exceeding customer needs through mentorship and professional development training throughout your career.
Responsibilities- Efficiently provide maintenance and assembly of customer and store equipment. Equipment may include bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, paintball markers and other merchandise in a Scheels store
- Safely fill CO2 and compressed air tanks for paintball markers
- Maintain accurate and detailed records for store and customer equipment
- Ensure a clean and professional environment
- Assist with delivering and loading customer equipment and merchandise at the store and to customer residences
- Ability to speak for extended periods to customers or associates
- Exceptional problem solving and analytical skills
- Ability to read and interpret safety rules, operation and maintenance instructions, and procedural manuals
- Ability to write reports and speak effectively before groups of customers and associates
- Be professional in appearance and attitude, contribute to a positive team atmosphere and follow Scheels policies and procedures
- Excellent written and verbal communication skills
- Ability to complete basic mathematical equations
- Ability to work a varied schedule including weekends, evenings, holidays, and training meetings
- Complete other duties as assigned by Leadership
- Genuinely and consistently treat co-workers, customers and business partners like they are the most important person, including eye contact, a smile and a genuine “Thank you”
- Approach daily tasks, projects and follow-up communication with energy and urgency
- Strive to become a knowledge expert in the role and apply knowledge with impact
- Show respect and appreciation for others and Scheels
- Arrive to work and meetings 10 minutes early
- Demonstrate genuine interest and help others before yourself
- Eagerness to listen, learn, apply knowledge and accept feedback
- Adapt to a changing work environment
- Apply concepts of basic math, grammar, punctuation and spelling
- Meet Scheels dress and grooming expectations for a professional, clean and welcoming environment
- Demonstrate pride and ownership of work while meeting deadlines
A strong mechanical ability is preferred.
Physical & SafetyMust be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Very heavy work may be required, including exerting up to 100 pounds occasionally and up to 50 pounds frequently. Safety procedures must be followed to minimize risk of injury.
Benefits- Employee Stock Ownership Plan
- Associate Discount
- 401(k)/Roth 401(k)
- Uniforms
- Sick Time
- Volunteer Incentive
To see a full list of benefit offerings from Scheels visit
Compensation/ScheduleCompensation starts at $18.00 per hour. Flexible to work an assigned schedule between 5p.m. and 9p.m. Monday through Friday, and 9a.m. to 9p.m. Saturday, 10a.m. to 6p.m. Sunday. Schedule may include varied hours, evenings, weekends, and holidays. Must be available a minimum of three weekends a month. Average hours per week: 20.
Equal Employment Opportunity
Scheels is an equal employment opportunity employer providing equal opportunities regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Reasonable accommodations are available for qualified individuals when appropriate.
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