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Operations Manager Program / Project Manager

Senior Manager, AI-Driven Customer Success

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Lumen
Full Time position
Listed on 2026-03-08
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 120617 - 160812 USD Yearly USD 120617.00 160812.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Senior Manager, Customer Success Advisors to guide customer-facing teams and drive operational efficiencies using AI and automation. This pivotal role involves fostering a culture of innovation, managing onboarding excellence, and ensuring alignment with customer goals. The ideal candidate will have extensive experience in customer management, team performance, and strategic planning. This position offers a competitive salary within the $120,617 - $160,812 range, based in Springfield, Illinois.
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Position Requirements
10+ Years work experience
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