Program Quality Enhancement Manager​/Southern Details | State of Illinois

Job Overview

Program Quality Enhancement Manager – Central/Southern Regions
A diversified workforce reflects the growing diversity within Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial for effectively serving the public. Bilingual skills welcome.

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor.

Supporting documentation should be uploaded under My Documents → Additional Documents section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.Disability Res Cen or call  for further information and to request or discuss an accommodation.

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full‑time basis.

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials
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Location:

Springfield, IL 62703

Requisition
Closing Date: 02/05/2026
Agency:
Department of Children and Family Services
Class

Title:

PUBLIC SERVICE ADMINISTRATOR – 37015

Title:

PUBLIC SERVICE ADMIN OPT 6 Program QE Manager
Skill Option:
Health and Human Services
Bilingual Option:
None
Salary:
Anticipated Starting Salary $8,281 to $10,000 Monthly
Job Type: Salaried
Category:
Full Time
County:
Sangamon
Number of Vacancies: 1

• Serves as Program Quality Enhancement Manager for Central and Southern Regions.
• Develops statewide policies for the management and implementation of OLPD's acquisition and evaluation of training program services including, but not limited to, development, monitoring, evaluation, initiation, and operation of training programs, budgetary allocations, the creation and implementation of program plans, corrective action plans, and contractor staff assignments.
• Analyzes university contractor performance reports and prepares qualitative analysis.
• Represents OLPD at high‑level meetings with internal and external decision‑makers, work groups, university administrators, advisory groups, legislators, governmental agencies, and other entities on matters concerning OLPD and DCFS delivery of training and professional development programs.
• Creates and manages an OLPD centralized internal database of contract monitoring and other quality enhancement records for each university contractor which evidences the basis of DCFS fund expenditures and disbursements.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires a master’s degree in social work, a related human services field, business administration, or a juris doctorate.
• Requires three years of administrative child welfare experience.

• Three years of experience conducting training presentations or facilitating adult learning in a public or private organization.
• Three years of experience analyzing reports and…