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IT Consultant

Strategic CX Platform Consultant | AI, ROI & CCaaS

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading customer engagement solutions provider is seeking a Platform Consultant to drive CX automation and executive relationships. This senior role requires over 10 years in contact center operations and 5-7 years in AI and Data Science. You will leverage your expertise to act as a trusted advisor to C-suite executives, focusing on maximizing ROI in customer engagement. Excellent communication and analytical skills are essential for success in this position, alongside a Bachelor's degree.

Competitive salary and benefits offered.
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