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IT Support

Power Platform Tier 2 Support & Platform Operations

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 87000 - 115000 USD Yearly USD 87000.00 115000.00 YEAR
Job Description & How to Apply Below
A leading technology services provider is seeking a Tier 2 Technical Support Operations Analyst to oversee applications built on the Power Platform. This role involves planning, securing, debugging, and ongoing support. Candidates must have a Bachelor’s degree and 4-6 years of IT experience. Responsibilities include collaborating with teams on escalated issues, onboarding 8-10K end-users, and improving the infrastructure to ensure stability and performance.

Compensation ranges from $87k to $115k annually.
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