Housekeeping Attendant

Job Description - HOUSEKEEPING ATTENDANT (260000S8)

Job Description

HOUSEKEEPING ATTENDANT

260000S8

NS Great Lakes

Pay Range: 18.19

Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property including but not limited to cleaning guest rooms, interior public spaces, storage areas, laundry rooms, exterior spaces, etc. A wide variety of tasks are performed such as vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning removal of debris, trash, transporting clean and dirty linen, towels, and using hand and powered cleaning equipment.

• Cleans guest rooms and other assigned areas.
• Operates cleaning equipment such as vacuum cleaner, carpet cleaner, waxer and polisher.
• Empties wastebaskets; dusts, waxes and polishes room furniture.
• Washes walls, partitions, air vents; disinfects and deodorizes toilet bowls, lavatories, etc.
• Washes and replaces window treatments and cleans ceiling fixtures.
• Changes light bulbs and room partitions using ladders and scaffolds.
• Moves furniture to clean under and behind, uses a step stool to clean window treatments, cabinet tops, mirrors and picture frames.
• Cleans bathroom areas including tub, tile walls, commode, floors and vanity.
• Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor.
• Washes and disinfects dishes, utensils and cookware.
• Cleans iron and ironing board and replaces cover as necessary.
• Ensures proper functionality of luggage racks and the correct number of male/female hangers are available in closets.
• Ensures TVs are clean and programmed to proper channel and volume; alarm clocks are properly programmed with backup battery; in-room phones are clean, properly programmed and in working condition.
• Places proper number of amenities in rooms to include consumables and non-consumables.
• Removes and replaces bed linen, inspects mattresses and pull-out sofas.
• Moves and re‑positions beds upon guest checkout, weekly or at guest’s request.
• Greets and welcomes guests upon sight, always maintaining outstanding guest relations.
• Ensures privacy and security of guests is maintained at all times.
• Cleans vacuums and mops corridors, stairways, guest laundry, patios and balconies; shampoos rugs, carpets, and polishes rails of stairways on a regular basis.
• Completes scheduled carpet cleaning using heavy industrial‑type carpet cleaners and equipment.
• Performs deep cleaning as required by program standards, e.g., on a scheduled basis and upon check‑out of guests in pet‑friendly rooms and rooms that had an ADA service animal, which includes defrosting the refrigerator, cleaning windows inside and out, carpet cleaning, shampoo, spot treatment, cleaning walls and other tasks.
• Maintains cleanliness and order of storage rooms.
• Continually communicates the status of cleaned rooms and other spaces to supervisor through completion of daily assignments or the property management system in the housekeeping department.
• Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required.
• Cleans and inspects exterior spaces such as parking lots and outside passageways.
• May be required to load and unload trucks/van; assists with receipt of supplies from vendors, assembly, separation, storage and delivery of merchandise by opening boxes and crates; may also be required to move heavy items using a hand truck; uses common hand tools such as hammers, pliers, box cutters, crowbar, and shears for cutting bands.
• Responsible for pass keys and other keys as assigned; returns all keys at the end of each shift.
• Must report immediately to the supervisor such items as no luggage in a stay‑over guest room, no service needed, room status vacancies, extra guests, unauthorized pets and any other unusual circumstances.
• Reports any lost and found items to the housekeeping supervisor immediately, listing the room number or area where the item(s) was found.
• May be responsible for the set‑up and breakdown clean‑up of the complimentary self‑service breakfast bar; assists with preparing,…