Improvement Consultant II

Overview

Responsible for leading quality and performance improvement initiatives that drive patient safety, reduce waste, improve process reliability, and optimize operational efficiency. Collaborates with multidisciplinary teams across Memorial Health to apply Lean Six Sigma methodologies, facilitate change, and sustain measurable improvements in clinical and operational outcomes. USD $34.34/Hr. Max USD $53.23/Hr.

• Lead large-scale, cross-functional projects that reduce variation, improve outcomes, and optimize efficiency.
• Serve as a subject matter expert in Lean Six Sigma, translating organizational strategy into measurable project execution.
• Partner with Master Black Belts and Quality Leadership to align projects with system priorities and performance goals.
• Lead strategic quality and performance improvement initiatives, including project scoping, execution, and sustenance of improvements.
• Direct project teams in the use of analytic and risk assessment tools to support improvement efforts.
• Develop and analyze mathematical and discrete event simulation models to evaluate potential business improvements before implementation.
• Perform FMEAs, risk assessments, and prioritization matrices to inform decision making.
• Establish, monitor, and report project metrics and KPIs across departments and value streams; communicate findings to executive and operational leadership.
• Facilitate collaboration across multiple disciplines and hospitals within the system; support adoption and sustainability of improvements through structured change management.
• Mentor Yellow Belts and project team members in Lean Six Sigma tools and techniques; develop and deliver quality improvement education throughout the organization.
• Collaborate with Master Black Belts and Quality Leadership to evolve training programs and coach new team members.
• Maintain professional growth through ASQ recertification, continuing education, and professional affiliations; participate in community outreach as appropriate.

• Bachelor’s degree in Business, Management Engineering, Industrial Engineering, Organizational Behavior, Healthcare Management or related field required.
• In lieu of Bachelor’s degree, 5 years related experience will be considered.
• Master’s degree in Healthcare Administration, Public Health, Business Analytics, or related discipline is preferred.

• American Society of Quality (ASQ) Lean Six Sigma Green Belt certification required. Must maintain certification through ASQ recertification process;
  Black Belt preferred.

• Minimum 2 years of on-the-job experience in one or more areas:
  Six Sigma and Lean Methodologies, Analytical Tools, and/or Team Facilitation.
• Demonstrated success leading system-level or cross-departmental projects to improve outcomes, patient safety, or operational performance.
• Clinical experience highly desired.
• Familiarity with healthcare regulatory standards (Joint Commission, IDPH) or Baldrige Health Care criteria desired.

• Advanced ability to perform data analysis, identify trends, and translate findings into actionable strategies.
• Strong facilitation and change management skills to lead diverse teams.
• Ability to independently balance multiple high-priority projects in a fast-paced environment.
• Proven mentoring and coaching skills to guide Yellow Belts, Green Belts, and project team members.
• Proficient in statistical and quality improvement software (QI Macros, Minitab, Simul8, etc.) and Microsoft Office Suite.
• Familiarity with clinical workflows, EHRs, and healthcare data sources.
• Excellent written and verbal communication skills, with ability to communicate effectively with all levels of the organization.
• Strong analytical, planning, problem-solving and organizational skills.

• Performs other related work as required or requested.
• The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.