Medical Director- Population Health

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

Oak Street Health, a CVS Health company, is committed to delivering high‑quality care to older adults on Medicare, particularly in underserved communities. We focus on the kind of healthcare you'd want for your own family—personalized, accessible, and effective.

Our mission is to rebuild healthcare around wellness and positive outcomes, not volume. Through dedicated care teams, we take the time to understand each patient and provide the support they need to live healthier, fuller lives.

We emphasize value‑based care, especially full‑risk/capitated models, and leverage care management strategies to improve clinical and financial outcomes.

The Medical Director, Population Health will report to the Senior Medical Director, Population Health – Complex Patient Care and will play a pivotal role in shaping and guiding our clinical programs for patients who are at greatest risk for poor outcomes due to chronic conditions, behavioral health challenges, and social barriers to care.

This clinician leader will design, implement, and continually improve the systems and strategies that help Oak Street clinicians care for our most complex patients—those whose health is influenced by overlapping medical, psychological, and social factors. The role spans clinical innovation, data‑informed program design, and collaborative leadership to ensure every complex patient receives coordinated, compassionate, and effective care.

The Medical Director will work cross‑functionally with operations, analytics, technology, and regional care teams to create an integrated approach that improves outcomes, prevents avoidable hospitalizations, and helps patients achieve their fullest health potential.

• Provide clinical direction for Oak Street programs focused on patients with significant medical complexity, behavioral health conditions, or unmet social needs.
• Develop and refine methods for identifying and stratifying complex patients using data analytics, clinical insight, and social risk assessment.
• Guide the design and rollout of interventions that address the full spectrum of patient needs, from medical management to social supports and caregiver engagement.
• Ensure that care models are evidence‑based, equitable, and aligned with Oak Street's mission to deliver high‑quality, outcomes‑driven primary care.

• Strengthen communication and collaboration across primary care, specialty care, behavioral health, and community‑based services.
• Build processes that support optimal transitions of care—particularly from hospital to home—to improve health outcomes and decrease readmissions.
• Partner with care management, pharmacy, and social work teams to ensure each complex patient has a personalized and well‑coordinated care plan.

• Collaborate with Population Health and Clinical leaders to develop the long‑term vision for complex patient management across the enterprise.
• Work closely with Oak Street's Product and Technology teams to enhance digital tools that support clinical decision‑making and care team workflows.
• Use data to evaluate program performance, identify improvement opportunities, and drive rapid‑cycle innovation.
• Serve as a thought leader and internal consultant on complex care strategy, representing Oak Street's approach within and beyond the organization.

• Model Oak Street's culture of optimism, teamwork, and continuous improvement.
• Mentor clinicians and team members to build expertise in caring for patients with complex needs.
• Champion a patient‑first mindset that values compassion,…