Training Facilitator

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Description

Innovative. Collaborative. Client-Focused. Growth-Minded. Caring.

These five words describe Briljent-and the people who thrive here. We are seeking Training Facilitators who embody these qualities and excel at delivering engaging, effective learning experiences. This role focuses on facilitating instructor-led and independent learning experiences, partnering closely with clients and internal teams, and making thoughtful updates to training materials when needed to support learner success.

Briljent is dedicated to hiring a diverse team of qualified people to serve our clients. We pledge to continue building a company culture where everyone is valued and accepted. Check out our Communication Creed and Non-Negotiable Items that help define our culture-and ask us about Never Letting Donkeys In The Pool.

Candidates must be authorized to work in the United States, sponsorship is not available.

Residency in Illinois is preferred; candidates residing in neighboring states may be considered.

Candidates must be willing and able to travel by car within the state of Illinois.

As a Training Facilitator, your primary focus will be delivery, engagement, and learner success, with some support of existing instructional materials as needed.

Key Responsibilities

* Facilitate instructor-led training (in-person and virtual) using established curricula to help end-users effectively navigate and use client systems

* Conduct knowledge transfer sessions, system walk-throughs, and hands-on training exercises to reinforce learning objectives

* Prepare for and deliver training by becoming proficient in the technology and existing training materials, including facilitator guides, participant guides, exercises, and job aids.

* Collaborate with Instructional Designers, Team Leads, and client stakeholders to plan training schedules, demonstrations, and delivery approaches

* Provide feedback and recommended updates to training materials based on learner experience, client input, and observed training outcomes

* Make minor edits and updates to training materials as needed, following established standards and templates

* Support the creation and refinement of recorded training sessions or short videos for use in the Learning Management System (LMS)

* Assist with basic editing of animated or technology-enabled learning assets created with modern tools

* Serve as a backup Training Lead when required, supporting facilitation coordination and client communication

Requirements

Skills Needed to Be Successful in This Role

* Strong understanding of adult learning principles and the ability to create a positive, inclusive, and engaging learning environment

* Comfortable facilitating training for diverse audiences with varying levels of technical proficiency

* Flexible and willing to adjust schedules to support training delivery and client needs

* Ability to use and lightly modify training materials using tools such as Microsoft Word and Power Point

* Analytical mindset to understand learner needs and follow structured training flows created by Instructional Designers

* Excellent written and verbal communication skills with strong attention to detail

* Action-oriented and capable of balancing multiple training activities and priorities

* Approachable, open, and collaborative with team members and clients

* Comfortable participating in team discussions to share insights, feedback, and progress

* Able to remain composed and professional under pressure

* Effective at navigating ambiguity and moving forward even when all details are not finalized

* Strong time management skills with the ability to prioritize while keeping projects on track

* Proactive communicator with subject matter experts and project team members

* Willing and able to learn and troubleshoot system or technical issues with guidance

* Ability to travel within Illinois for instructor-led training delivery

Requirements

* Experience facilitating in-person technology training or similar adult-learning classroom training

* Experience facilitating training for SAP or similar enterprise systems

* Proficiency with Microsoft Office (Word, Excel, PowerPoint) and SharePoint (required)

* Experience supporting instructional design models, principles, strategies, and techniques

* Experience supporting projects using Agile and/or Waterfall methodologies (preferred)

* Experience delivering or supporting training content within a Learning Management System (LMS) (preferred)

* Experience using a Content Management System (CMS) (preferred)

What else does it take to be successful at Briljent?

* Consultative Mindset
-Listen. Stay client-focused. Understand and prioritize the needs, goals, and concerns of clients. Customize solutions to meet the specific requirements and expectations. Encourage open communication and collaboration.

* Flexible - Be open to change and adaptable to new situations, ideas, and approaches.

* Learning Leader - At Briljent, we seek new ideas, find creative ways to hone skills, and share lessons learned so we…